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[Video] Is Your Company Equipped to Work From Home?

Change is inevitable. Sometimes the change is by our own accord, and other times change is thrust upon us. The current COVID-19 pandemic uncovered many challenges organizations have with enabling and supporting remote work. While how we work—how we collaborate and communicate, in particular—has changed significantly, companies that didn’t already have the tools in place […]

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Remote Work During COVID-19 With Microsoft 365 – Here’s What You Need To Know

Considering the highly fluid COVID-19 (more commonly known as the Coronavirus) situation, businesses around the world are continuing to grapple with the impact it will have. What many are now learning is that digital has the power to help organizations not only respond quickly, but mitigate risk associated with disruption of normal business operations. No […]

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Managing Unexpected Change – 3 Quick Ways to Help Transition to Working Remote

The rapidly occurring changes in people’s professional and personal lives during the COVID-19 crisis are not some that many were planning to make (and certainly not all at once). In organizations, change can cause stress to any worker, especially when it was not anticipated at all. The primary unexpected change impacting many employees today, which […]

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What If We Didn’t Call It Transformation?

Right before a new project kickoff, our client pulled me aside and said, “Don’t call it a transformation, that will just freak everyone out and we won’t get anything done.” Of course, the work IS a transformation initiative, but I understand her desire to reframe the effort to focus on the foundation for success rather […]

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3 Ways to Get Your Change Communications to Soak In

Water is a precious commodity that gives life to plants – just like the way that information and knowledge helps people learn and adapt during times of organizational change. The methods used to share and disseminate information and knowledge throughout the organization play a vital role in the success of the change initiative. If not […]

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Mentoring: The Vital 20 Percent in Individual Learning and Change

On December 16, 1675, scientists of the Royal Society gathered to hear Isaac Newton’s new latest theory on the properties of light. Robert Hooke, the Society’s Curator of Experiments was in the audience and proclaimed that the essence of Newton’s paper was already captured in Hooke’s published book and that Newton would benefit from additional […]

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Tips for Getting Started with Application Modernization

Our previous post, Tackle Security Concerns for Application Modernization, addressed common security concerns and revealed a shift in this perspective. The final post in this series offers tips to secure buy in and make sure the change sticks. People are the linchpin to your company’s ability to quickly and easily modernize applications. Achieving success with […]

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3 Best Practices for Driving User Engagement & Adoption of Microsoft Teams

More than many other applications, and specifically, more than the other Microsoft tools, implementing Microsoft Teams is a bigger challenge people-wise than technology-wise. Sure, there are absolutely technical aspects for an implementation that should not be taken lightly, including configuration, file migration, and security, to name a few, but frankly, and with no disrespect to […]

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Secure Adoption for the Long Term Change Management Initiative

My previous blog dives into the different training styles in change management initiatives. In the final blog of this series, I analyze adoption and change management implementations for long-term success. There’s an adage that says, “No one likes change.” I’d like to add to that, “Even change managers don’t like change.” As humans, we’re naturally […]

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Why a Transformation Roadmap is a Necessity

In our previous blog post, Create Your Transformation Roadmap for Application Modernization, we looked at what a transformation roadmap typically includes with regard to app modernization. In this blog, we’ll examine the importance of transformation roadmaps, what they include, and the process of creating one. Why is creating a transformation roadmap so important? At its […]

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Training: It’s Not One Size Fits All!

Previously, I discussed meaningful training, and change management adoption. This blog dives into the different types of training styles in change management initiatives. Effective communication is not one size fits all. Studies have repeatedly shown that effective communication must be sent at least seven times over at least three channels for it to land and […]

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Effective Communication Leads to Meaningful Training

My last blog highlighted how proper stakeholder assessments can provide efficient planning and strategies. My next installment in this series will explore meaningful training, and change management adoption. It’s frustrating when change management gets called upon to provide training, and only training, with the expectation that is the only thing required for the successful adoption […]

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Stakeholder Assessments Drive Effective Planning and Strategy

Previously, I highlighted stakeholder management in a change management initiative and the benefit that comes with it. This blog will highlight how proper stakeholder assessments can provide efficient planning and strategies. At least once a week, I open my spam folder to find hundreds of messages. Sometimes I’ll briefly scan them before deleting, and other […]

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Don’t Over-Look Stakeholder Management in Change Management

My previous blog analyzed executive alignment in a change management initiative. This blog will highlight stakeholder management in a change management initiative and the benefit that comes with it. Stakeholder management is the lesser known brother of the organizational change management heavyweights: communications and training. This is the area we most often overlook or choose […]

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Executive Alignment is Critical to Change Management

My last blog analyzed change management. This blog will highlight executive alignment and how that benefits a change management initiative. Have you ever played on or seen a sports team where the coaches didn’t see eye to eye? Perhaps it was related to game strategy. Maybe skill techniques. Or what about as a child, when […]

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3 Takeaways to Help Accelerate Value in Any Transformation

This blog series explores how change management can and should pay for your next project. Previously, I discussed how OCM paid for an ERP implementation. In this final post we look at three ways to accelerate value in transformation. Explicitly tie change management to business value (e.g., include business case analyses) Use change management to […]

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[Guide] Change Management Best Practices from Real Projects

Organizational change management is about defining and driving behavioral changes to individuals, groups of individuals, and entire organizations. It’s about increasing user adoption. Now, change management theories look great on paper. Many practitioners have gone through classes, read books, and have even become certified in change management but still struggle with how to actually perform […]

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A Look at How OCM Paid for an ERP Implementation

This blog series examines how change management can and should pay for your next project. My last post outlined the steps to develop behavior change. In this post I discuss how OCM can pay for an ERP implementation. Challenge and Opportunity A multi-state, utility company identified its purchase-to-pay (P2P) process as a candidate for value […]

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4 Key Steps in Driving Behavior Change

This blog series examines how change management can and should pay for your next project. My previous post, I discussed how behavior change leads to value. In this post I dive into the steps to develop behavior change. Changing behavior starts with defining value and identifying the key performance indicators (KPIs) that can tell stakeholders […]

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Driving Behavior Change Leads to Accelerated Value

This blog series examines how change management can and should pay for your next project. My past post, explored why some organizations don’t immediately realize the value of a business transformation. In this post I’m going describe how behavior change leads to value. Effective organizational change management is a complex undertaking, and leaders often fail […]

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