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Mentoring: The Vital 20 Percent in Individual Learning and Change

On December 16, 1675, scientists of the Royal Society gathered to hear Isaac Newton’s new latest theory on the properties of light. Robert Hooke, the Society’s Curator of Experiments was in the audience and proclaimed that the essence of Newton’s paper was already captured in Hooke’s published book and that Newton would benefit from additional […]

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Tips for Getting Started with Application Modernization

Our previous post, Tackle Security Concerns for Application Modernization, addressed common security concerns and revealed a shift in this perspective. The final post in this series offers tips to secure buy in and make sure the change sticks. People are the linchpin to your company’s ability to quickly and easily modernize applications. Achieving success with […]

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3 Best Practices for Driving User Engagement & Adoption of Microsoft Teams

More than many other applications, and specifically, more than the other Microsoft tools, implementing Microsoft Teams is a bigger challenge people-wise than technology-wise. Sure, there are absolutely technical aspects for an implementation that should not be taken lightly, including configuration, file migration, and security, to name a few, but frankly, and with no disrespect to […]

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Secure Adoption for the Long Term Change Management Initiative

My previous blog dives into the different training styles in change management initiatives. In the final blog of this series, I analyze adoption and change management implementations for long-term success. There’s an adage that says, “No one likes change.” I’d like to add to that, “Even change managers don’t like change.” As humans, we’re naturally […]

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Why a Transformation Roadmap is a Necessity

In our previous blog post, Create Your Transformation Roadmap for Application Modernization, we looked at what a transformation roadmap typically includes with regard to app modernization. In this blog, we’ll examine the importance of transformation roadmaps, what they include, and the process of creating one. Why is creating a transformation roadmap so important? At its […]

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Training: It’s Not One Size Fits All!

Previously, I discussed meaningful training, and change management adoption. This blog dives into the different types of training styles in change management initiatives. Effective communication is not one size fits all. Studies have repeatedly shown that effective communication must be sent at least seven times over at least three channels for it to land and […]

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Effective Communication Leads to Meaningful Training

My last blog highlighted how proper stakeholder assessments can provide efficient planning and strategies. My next installment in this series will explore meaningful training, and change management adoption. It’s frustrating when change management gets called upon to provide training, and only training, with the expectation that is the only thing required for the successful adoption […]

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Stakeholder Assessments Drive Effective Planning and Strategy

Previously, I highlighted stakeholder management in a change management initiative and the benefit that comes with it. This blog will highlight how proper stakeholder assessments can provide efficient planning and strategies. At least once a week, I open my spam folder to find hundreds of messages. Sometimes I’ll briefly scan them before deleting, and other […]

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Don’t Over-Look Stakeholder Management in Change Management

My previous blog analyzed executive alignment in a change management initiative. This blog will highlight stakeholder management in a change management initiative and the benefit that comes with it. Stakeholder management is the lesser known brother of the organizational change management heavyweights: communications and training. This is the area we most often overlook or choose […]

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Executive Alignment is Critical to Change Management

My last blog analyzed change management. This blog will highlight executive alignment and how that benefits a change management initiative. Have you ever played on or seen a sports team where the coaches didn’t see eye to eye? Perhaps it was related to game strategy. Maybe skill techniques. Or what about as a child, when […]

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3 Takeaways to Help Accelerate Value in Any Transformation

This blog series explores how change management can and should pay for your next project. Previously, I discussed how OCM paid for an ERP implementation. In this final post we look at three ways to accelerate value in transformation. Explicitly tie change management to business value (e.g., include business case analyses) Use change management to […]

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[Guide] Change Management Best Practices from Real Projects

Organizational change management is about defining and driving behavioral changes to individuals, groups of individuals, and entire organizations. It’s about increasing user adoption. Now, change management theories look great on paper. Many practitioners have gone through classes, read books, and have even become certified in change management but still struggle with how to actually perform […]

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A Look at How OCM Paid for an ERP Implementation

This blog series examines how change management can and should pay for your next project. My last post outlined the steps to develop behavior change. In this post I discuss how OCM can pay for an ERP implementation. Challenge and Opportunity A multi-state, utility company identified its purchase-to-pay (P2P) process as a candidate for value […]

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4 Key Steps in Driving Behavior Change

This blog series examines how change management can and should pay for your next project. My previous post, I discussed how behavior change leads to value. In this post I dive into the steps to develop behavior change. Changing behavior starts with defining value and identifying the key performance indicators (KPIs) that can tell stakeholders […]

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Driving Behavior Change Leads to Accelerated Value

This blog series examines how change management can and should pay for your next project. My past post, explored why some organizations don’t immediately realize the value of a business transformation. In this post I’m going describe how behavior change leads to value. Effective organizational change management is a complex undertaking, and leaders often fail […]

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Organizations Don’t Realize the Value of Business Transformations

In this blog series, I examine how change management can and should pay for your next project. Previously, my post analyzed the demand for value. In this post I explore why some organizations don’t immediately realize the value of a business transformation. A Harvard Business Review article found that companies get only 63% of the […]

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Behind the Scenes of Implementing Financial Services Cloud

Implementing New Tech for Financial Services The financial services industry has a few extra things to look out for when implementing new technology than other organizations. Between evolving regulations and compliance requirements, having a tool that can grow with you is increasingly important, especially when everything seems to be moving to the cloud. Creating an […]

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Resources to Accelerate User Adoption of O365

Today’s post marks the beginning of the final section of this blog series dedicated to boosting adoption of Office 365 through organizational change management (OCM). The previous four posts set the stage for what we’re about to do, accelerating user readiness in the adoption of Office 365. To accelerate readiness for and adoption of O365, […]

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Organization and Process Transformation at G2I 2019

Yesterday, experts from Pivotal, Garmin, and West Corporation gathered during St. Louis’ annual Gateway to Innovation conference to discuss organizational and process change, and how their enterprises have tackled those challenges. During the session, the panelists shared solutions they used to address obstacles they faced when adopting a team approach, adapting people and processes stubborn […]

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A Proven Approach for Change and Adoption of Office 365

In my most recent blog post we discussed some scenarios expressing of the importance of organizational change management (OCM) in an Office 365 (O365) implementation. This post will focus on the approach for change and adoption of O365. An organization must be ready, willing and able for the change and adoption of Office 365. A […]

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