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Posts Tagged ‘UX’

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Crafting an Interactive Timeline with SCORE Components

With SCORE, one of our overriding goals is to minimize the complexity and development effort involved in building Sitecore websites. In most cases, you can use a series of SCORE components to build a complicated UI element, using advanced CSS and JavaScript techniques to completely transform them. One such situation that I recently tackled was […]

Optimize Your Checkout for Better Mobile Conversion

In 2017, the twenty-billionth mobile phone will be sold. And last year, U.S. consumers bought $74.93 billion worth of goods and services via mobile devices, up 32.2% year-over-year. While this still only accounts for a quarter of all eCommerce purchases, retailers have taken notice and are investing dollars into their mobile strategies. And this includes […]

Customer Experience Transformation in Telecom – #DF16

Yesterday, I attended an insightful session lead by Andrew Baer, SVP Comms and Media Industry of Salesforce, which covered the business opportunities and the real-world successes of a customer experience transformation in the Communications Service Provider industry. Here are the highlights Core to a positive customer experience is that customers expect simpler experiences. The four […]

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Most People Don’t Understand What UX Is

In a society where design is everywhere, and we could almost say it rules our lives, UX is a terminology that has been adopted by most Web designers and Design agencies worldwide; but even when it is something most professionals in this area have adopted, a lot of them don’t really know what UX really […]

Tools for the Traveling UX Researcher

I conducted my first software usability research sessions in a lab back in 1999 as a graduate student. We had desktops and video cameras set up at different angles to capture participants’ facial expressions as well as their interaction with the system. I took notes by hand. I had a stopwatch to record start and […]

11 Takeaways from World IA Day Los Angeles 2016

On Saturday February 20, 2016, 57 cities in 28 countries all over the globe celebrated an annual meeting of information architects, content strategists, user experience designers, developers and students. This year’s theme was “Information Everywhere, Architects Everywhere.” The thought is that information is pervasive and it is “architected” by people everywhere whether or not they […]

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Content-First Strategy Using SCORE

Being a creative while working at a highly skilled dev firm has provided me a lot of insight on how workflows are changing for the better. The days of building sites from high fidelity compositions are fading fast. Development teams no longer have to wait for “signed off” wireframes and designs before getting started. Content, after all, is […]

User Experience Debt: Why, What, and How? (Part 2)

Part 1 of this post shared some ways that I’ve seen user experience debt burgeon from projects. This includes all manner of usability flaws and poor experiences. Here, Part 2 offers a strategic framework for addressing those problems. It’s divided into the following 3 sections as “Why”, “What” and “How.” Purpose. Why do we want to improve […]

The Year in Review | Top 10 Spark Posts of 2015

  Without any further ado, let’s count down the top 10 posts from 2015:   Ten | Why You Should Really Put Down Your Cell Phone at Lunch (Really) Cell phones are inserting themselves into our lives, perhaps in places that they just don’t belong.   Nine | Part 2 – What to do about […]

A bright future in digital: Perficient acquires Enlighten

Last week, we announced that Perficient has acquired Enlighten, a digital marketing agency with great expertise and experience delivering digital strategy, user experience, marketing technology, digital media, and marketing analytics solutions. Adding Enlighten to Perficient further accelerates our capacity to help the world’s leading enterprises digitally transform, and we’re thrilled to add another team that couples excellent […]

Outta sight! The next Google Glass looks nothing like glasses

Remember Google Glass? That head-mounted computer resembling a pair of glassless eyeglasses? You are forgiven if you have forgotten. Google’s first attempt at ubiquitous computing sure had cachet when it went to market in the spring of 2014 and was dubbed the natural next step in digital-first design. That cachet disappeared less than a year […]

The 5th P of marketing – people

Part 2 of 2 We are rapidly moving into the holiday shopping season and retailers are in for a rubber meets the road experience. The tried and true sales gimmicks they’ve relied on in season’s past may not work so well this November and December. Consumers have become accustomed to receiving free shipping, price matching […]

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