Posts Tagged ‘user experience’

Perficient is all about helping customers with their Digital Transformation initiatives, and there’s a lot of curiosity around the topic. While most people think of digital marketing and customer experience first and foremost, just as Nigel Fenwick, VP and Principal Analyst at Forrester Research mentioned during a webinar last week, business efficiency and optimization is […]

The UX of enterprise applications has typically lagged behind consumer applications. Look at the way you order a product from Lowe’s or Amazon, and it’s click, click, click, done! That’s what consumers are used to, and it’s reasonable to expect that every digital experience will be simple. Enterprise applications have significant differences that challenge design […]

I had the pleasure of sitting through Vishal Chawla’s session Monday morning at IBM’s Digital Experience conference in Atlanta, where he talked about Lincoln Lab’s process of upgrading Portal and Connections. Vishal is the Senior Manager of Technology Innovation and Integration with Lincoln Lab and was the team lead for their upgrade project. Lincoln was […]

  I recently stumbled upon the picture on the right on LinkedIn and it reminded me of a conversation that I had with my mother, who is an architect by trade. She told me that many roads came to be what they are today, not by well-thought-out plans, but rather by people and animals getting […]

Following on my previous posts in series “Office 365 – A day in life of an end user”, today I bring to you a recent discussion between the Microsoft team and Office 365 community around Delve. It touches on some real great areas on how this new feature enhances the people experience. ————————————————– Overview  On April 15th Microsoft […]

Today, Perficient announced that we are now a Sitecore Platinum Implementation Partner. Sitecore established the new designation to recognize  partners who distinguish themselves through their implementation capability, joint reference clients with Sitecore, and demonstrated thought leadership in customer experience management. It’s been an exciting couple of months for Perficient’s Sitecore practice. In addition to being […]

In my latest post over at CMSWire, I’ve outlined a (very plausible) scenario whereby the groundswell of user preference for mobile form factors could– and perhaps, should– spell doom for the concept of the enterprise intranet.  This is “digital transformation” writ large for employee productivity. Sound a bit loony, coming from someone who loves to […]

Use “Your” instead of “My” when labeling things that are considered belonging to a user!

A post on the Microsoft Office blog today entitled “Evolution of SharePoint”  grabbed my attention.  In it, Office Product Management team General Manager Julia White discussed ways the SharePoint platform is changing to fit its niche in the cloud and on premises. As I read the article, I started thinking about how SharePoint BI has […]

Who’s the most important marketing person at your company? Your CMO? Someone on her team? Maybe your CEO? What about your CIO? While your Chief Information Officer isn’t likely to craft your next campaign, the impact he or she has on customer experience is becoming more direct and more critical every day. The reason is […]

From a PM/AM perspective, we are expected to keep the client happy (fulfill their objectives and vision), be the voice for our internal team and help produce a relevant and useful product while staying on time and in budget. Neglecting one and overdoing the others can cause issues with the overall success of the project, […]

Sitecore has just announced the official release of Sitecore Experience Platform 8 and it’s one of the most ambitious releases to date. Many of us who were at Sitecore Symposium 2014 this past September were able to catch glimpses of the new features and the new look of Sitecore 8. Needless to say, everyone was […]