Stop and think about your day. How many times do you interact with someone in a service-based role? Is it your morning coffee? The front desk of your daycare, office, or gym? Did you go out for lunch? Grab the dry-cleaning on the way home? Was it a call to tech support? A trip to […]
Posts Tagged ‘user experience’
Designing for Users with Cognitive Impairments
More than 16 million people are living with a cognitive impairment in the U.S. That is a lot of people. That means almost all of us know someone with a cognitive impairment. And, for most companies, that means that a number of customers—or potential customers—will have a cognitive impairment. Many people with cognitive impairments are […]
User Experience Design Beyond the Screen
Every morning I take the elevator up 12 floors to the office that I work in. Sometimes, to kill a few seconds I’ll pull out my phone and check Facebook or email to see the latest. While on this elevator ride, I never use: Netflix, Pandora, Google Maps, or Uber. It may sound obvious, but […]
Start with the End in Mind: Delivering the Optimal UX
No matter what the function of your website is, the ultimate goal is to deliver the optimal user experience (UX) and increase conversions. Conversion is a little bit of a loose term. There are micro-conversions, macro conversions – and conversions that can differ based on your site purpose. Maybe you’re trying to get someone to […]
Everyone’s Included: 3 Things to Know About Accessible Design
As designers, there are a lot of things to keep in mind when creating a site that is accessible to everyone. Jesse Hausler, principal accessibility specialist at Salesforce, touched on these in his post, 7 Things Every Designer Needs to Know about Accessibility. Here are three of my favorite takeaways from his post, along with […]
Video: Improving First Interactions for Learning Care Group
When children are engaged in constructive play and learning from an early age, they have a lifetime of benefits – like improved academic performance throughout their educational career, a love of learning, and improved emotional development. That’s why Learning Care Group is committed to creating state-of-the-art facilities with the latest technology and expert-driven curriculum. To match the […]
A Beautiful Experience: Front-End Development + Inclusive Design
As touched on in our last blog post, inclusive design is more than designing for people with vision or hearing impairments. It’s also designing for someone with a broken arm, a slow network connection, a cognitive impairment, or even our aging population. It’s about designing for everyone. We should be aware of the differing abilities, […]
Accessibility for All: The Benefits of Inclusive Design
In a recent presentation, John Seitz, UX architect at Perficient Digital, discussed the importance of inclusive design and how considering accessibility while designing and building your website has value for your company. Inclusive design is the creation of products or services that are accessible to, and usable by, as many people as reasonably possible. As […]
Crafting an Interactive Timeline with SCORE Components
With SCORE, one of our overriding goals is to minimize the complexity and development effort involved in building Sitecore websites. In most cases, you can use a series of SCORE components to build a complicated UI element, using advanced CSS and JavaScript techniques to completely transform them. One such situation that I recently tackled was […]
The Need for Enterprise Taxonomy Management
When the topic of taxonomy is raised, there may be questions around the need as well as a lack of general understanding of taxonomy. We have a content strategy, isn’t that enough? What is taxonomy, exactly? Taxonomy in its simplest sense is a knowledge organization system. It’s at the core of content management and therefore […]
Three Crucial Aspects for an Enterprise Mobile Application
There are three major factors a successful enterprise mobile application must take into account: user experience, efficiency and engagement. Organizations pushing out mobile applications that act like websites, that are non-native “hybrid” rather than native iOS and Android experiences, aren’t personalized, aren’t intuitive to use, don’t solve a business problem, or don’t provide relevant data […]
Optimize Your Checkout for Better Mobile Conversion
In 2017, the twenty-billionth mobile phone will be sold. And last year, U.S. consumers bought $74.93 billion worth of goods and services via mobile devices, up 32.2% year-over-year. While this still only accounts for a quarter of all eCommerce purchases, retailers have taken notice and are investing dollars into their mobile strategies. And this includes […]