Posts Tagged ‘twitter’

The rate of consumers using social media in their healthcare journey is growing exponentially. A recent survey shows that consumers looking at health information online, and they’re using various sources to do so. Consumers are looking to the web not only for clinical information and guidance, but also for support communities. In many industries, mobile […]

The Wall Street Journal has an article posted an article on a topic we’ve been addressing here on the Financial Services blog around social media and customer service. Frustrated by the 40 minutes she spent on hold with Citibank customer service, Stacy Small tweeted her displeasure. To her surprise, a Citibank agent tweeted right back. […]

So you have a number of possible tools to use in your marketing and customer relationship management.  What next?  Where should you invest and how?  Frankly, I won’t be able to answer that question for you and banking has some industry specific needs.  Instead, I want to focus on examples of engaging the customer and […]

Tomorrow, August 24th, at 11am CT, Perficient will be moderating the #HITsm TweetChat. The acronym #HITsm stands for “healthcare IT social media” and these weekly chats center around current topics in healthcare technology, health IT, and the role of social media in healthcare. This week’s topics center around connected health. For a preview of the […]

As a business technology leader, you’ve probably been scratching your head over how to use Twitter for quite some time now, and perhaps you’ve already taken the dive into it and launched a corporate-named profile, connected with some customers and fans and begun sharing relevant content. But if you’re expecting Twitter to become useful for […]

Back in March, Adobe launched a new version of its CQ product and I blogged about it a couple of times: Adobe CQ5.5 Sneak Peek Adobe CQ5.5 Now Available At the time of the announcement, Adobe also announced CQ 5.5 Social Communities, but had not yet shipped that feature.  Well, I missed the original shipping […]

  TM1 TurboIntergrator       TM1 TurboIntegrator (or TI) is the programming or scripting tool that allows you to automate data importation, metadata management, and many other tasks. In my recent book: IBM Cognos TM1 Developers Certification Guide- (http://www.amazon.com/IBM-Cognos-Developers-Certification-Guide/dp/1849684901), I discussed advanced techniques for TurboIntegrator (TI) scripting in regards to the current IBM Cognos […]

Dan Bowman, in a recent article, quotes a family physician who feels social media has no place in healthcare. He asserts busy physicians don’t have time to add yet another technology to their already busy schedules. I see his point, but I have to challenge this. Social media, including Facebook, Twitter, LinkedIn, and many other […]

We asked social media influencers at HIMSS 2012 to explain the importance of social media in healthcare.

Once upon a time, when you took a stroll down the aisle of an airplane in mid-flight, you would see lots of people playing solitaire on their Windows laptops. Today, you see many, many more people engaged in intense concentration on game of “Angry Birds.” Angry Birds is an addictive, fun, easy to play game […]

Join us Thursday, January 26, 2012, at 12:00 p.m. CT for the Perficient Webinar “How to Protect Patient Data in an Increasingly Social Healthcare Industry.” Register now! The role of the patient within the healthcare industry is evolving. The growth in more collaborative healthcare models is being driven by a massive and growing group of […]

Just in time for the season of celebrations, the #HITsm Twitter community, focused on creating discussions on Health IT, has announced its 2011 Top #HITsm Contributors list. The list is broken into Individual Contributors, Organizations and Publications. Perficient Healthcare, under the Twitter handle @Perficient_HC, is proud to be recognized in the Organizations group for its […]