This week I’m at the Gartner Portals, Content & Collaboration Summit, in Los Angeles. Jeffrey Mann and Susan Landry of Gartner delivered the opening keynote: DELIVER EXCELLENT ENGAGEMENT THROUGH MOBILE, SOCIAL AND ANALYTICS “The prowess with which you engage your customers, employees, partners and constituents is the single most important determinant of your organization’s success. Yet it […]
Posts Tagged ‘Collaboration’
Cisco WebEx Social Bites the Dust
Cisco has been a long-time major player in unified communications in the workplace. Several years ago Cisco started making noise in the social collaboration marketplace. Cisco had the bright idea to marry their strong telecommunications and conferencing capabilities with enterprise social networking and introduced Cisco Quad. Quad promised to bring web conferencing, instant messaging, telephony, activity […]
Upcoming Webinar: How to Drive Business Value with Yammer
Are you interested in a future that includes better collaboration, perhaps through a successfully deployed enterprise social network (or maybe you a step ahead and are already there)? How engaged is your company, or your team? How effectively does your network collaborate? Most would agree that an engaged network is a powerful network, but getting […]
Is Your SharePoint Ready for Yammer?
Whether your organization is experiencing rapid growth or you simply need better collaboration, enterprise social is the key to your needs. I gave an overview of the latest services offered in Office 365 in my blog post here and for the purposes of today’s article I will focus on the enterprise social networking (ESN) product, Yammer. […]
How Will IBM Utilize Silverpop, Unica and Xtify?
Michael Porter, Principal at Perficient, recently wrote a blog post discussing how Silverpop, IBM’s latest acquisition, fits into IBM’s strategy of reaching the digital marketer. The enterprise marketing management space has been heating up for the past couple years. IBM, Salesforce, Oracle, Adobe, and Microsoft have all made one or more acquisitions here and it […]
SharePoint or Office 365 – OneDrive for Business fits All
SkyDrive or OneDrive, SharePoint, Yammer, lync – where to start? what to install for users? Which to use when? Many of us go through these questions when facing customers or when looking to provide the best service to our internal users. So much information is flowing around the web but its always tough to assimilate in one place […]
Improving Patient Experience – Not Just for Inpatient Settings
Medicare is basing hospital reimbursements on performance measures. Patient satisfaction determines 30% of the incentive payments, and improved clinical outcomes decide 70 percent (source). So, it is no surprise that the term “patient experience” is rolling off people’s tongues very matter-of-fact like. With the focus primarily on the hospital or inpatient setting, it’s easy to […]
Implementing Omni-Channel Marketing Strategies
Managing large quantities of data and processes can quickly become overwhelming. In a recent blog post, Mark Polly, Director at Perficient, discussed five key strategies for omni-channel marketing. IBM recently conducted a webinar titled “5 Key Strategies for Omni-Channel Marketing” in which they discussed the following strategies: Collect data that helps create customer profiles Analyze that customer data […]
Webinar: Yammer External Networks – Engaging Customers & Partners
These days, there’s much talk about Yammer, and for good reason. Microsoft acquired Yammer in 2012, and since that time, it has become the company’s direction for enterprise social, now integrating with SharePoint Online. While Yammer has clearly distinguished itself as an enterprise social network within organizations, its potential for engaging those outside company walls […]
Compelling Case for Office 365
Everyone has an opinion on “Cloud’ and its effect on the business, for some it’s scary in terms of data security and for some it’s revenue generation and cost savings. There are a number of reasons why cloud computing is so widely used among businesses today. Some of them include Reduction of costs – lower […]
Adobe Summit: Keynote with Yancey Strickler
Why do people support Kickstarter with over $1 billion pledge People are amazing Ideas are the future We are all capable of creating incredible things You see a huge community of people who are trying to shape the world. Here are a few things that have happened over the past five years. Veronica Mars It […]
Strengthen Company Culture with Yammer enhanced by HDInsight
In a world of broadband internet connections, online collaboration tools and the ability to work from almost anywhere – office culture can be difficult to sustain. This especially holds true for people who live in large cities (where the commute can be problematic) or in harsh climates (like the never ending winter in Chicago this […]