Imagine you’re running a marathon – you’ve trained hard, your pace is great, and you’re feeling good. Finally, after many miles, you spot the finish line. Is that when you pump the brakes and lose focus? Of course not! You’d keep pushing through to the very end – you’ve come this far, you’re way too […]
Posts Tagged ‘client experience’
6 Proven Customer Engagement Solutions Revealed
Technology is changing quickly, and it seems like there is something new every day. It can be intimidating to try and keep up with all the latest tech news, let alone implement it for your business. Brands often struggle with where to put their resources, what to invest in, and how to implement new technologies […]
Trust Must Be Earned at Every Point During the Client Experience
Whether you think Facebook users don’t understand what information of theirs is subject to disclosure (user’s fault) or Facebook needs to provide more education and acknowledgement of risk to its users (Facebook’s fault), no one can argue it’s been a rocky year for the company as it works to regain user trust. In the rush […]