If you work in the retail or eCommerce space, then there’s no doubt that recent headlines have caught your attention. Here are just a few recent examples:
“PetSmart will acquire high-flying rival e-tailer Chewy” (Internet Retailer)
“Watch out Amazon. Walmart is coming for you” (CNN)
“Amazon buys Whole Foods in a $13.7 billion deal” (Internet Retailer)
“Target comes out on top in digital marketing” (Internet Retailer)
“Big box retailers aren’t dead – just evolving” (CBRE)
A Digital Disruption is Afoot
These events indicate that traditional business models aren’t sustainable for the long haul. In this highly competitive market of online vs. physical stores, the evolving digital disruption has created a noticeable shift, impacting brick-and-mortar retailers, B2B enterprises, manufacturers, and distributors.
The digital commerce landscape is not immune to the effects of this digital disruption. And regardless of your specific marketplace, you can’t ignore it. Commerce business models have to change to satisfy increasing customer expectations.
In our recent guide, How to Transform Your Commerce Business Models, we explore three major areas where you can start innovating and provide ideas for transforming your business model:
- Customer experience
- Omni-channel
- Shift in selling models
