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Trends in Retail: A Look Back—and Ahead

Every day, we sit at our computers and read the constant flow of headlines that cross the wires. In our meetings, we hear about our competitors, from what they are working on to how they are getting it done. It is these stories that drive organizations to innovate and perform better. It is these conversations […]

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Don’t Miss These Sessions at IBM Think 2019

Perficient is excited to be a Gold sponsor at this year’s IBM Think 2019! Taking place in just a few short weeks in San Francisco from February 12 – 15th, Think brings over 40,000 attendees together to learn, strategize, and engage in all things digital transformation. We will be exhibiting at Booth #320 in the Data & […]

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Meet Perficient’s Chief Strategists: Mike Rabbior

Thrilling our clients with innovation and impact – it’s not just rhetoric. This belief is instrumental for our clients’ success. Earlier this year, we announced the first class of Chief Strategists, who provide vision and leadership to help our clients remain competitive. Get to know each of our strategists as they share their unique insights […]

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The Golden State Warriors Step Up Their Innovation Game

I grew up a Golden State Warriors fan and went to many games in my childhood. While we didn’t have Steph Curry, Kevin Durant, and Klay Thompson, the team I grew up watching had Antawn Jamison, Tim Hardaway, Chris Mullin, and Chris Weber. Still, it wasn’t as hard or expensive to get tickets as it […]

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The Need for a Seamless Shopping Experience

Have you heard of omnichannel retail? If not, you’ve probably experienced it. In today’s market, retail businesses must provide their customers with a seamless shopping experience from online to in-store so that they can turn browsers into loyal buyers — and do it faster than the competition. Many retailers have been able to leverage Salesforce […]

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Blockchain Adoption By Industry

One of the mysteries of blockchain lies in its industry applications. While many understand its usage in banking for secure, untampered transactions, innovators are looking to other industries for practical use too, particularly in recording and verifying a high volume of transactions. Here are some less common areas that stand to gain from the influence […]

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Digital Transformation in Retail Using Microsoft Dynamics 365

On the Microsoft Dynamics 365 blog, Ed Kennedy from our partner Episerver analyzes the use of Dynamics 365 combined with eCommerce platforms to improve the retail experience. He writes: “Retailers already benefit from how Microsoft Dynamics 365 integrates enterprise resource planning (ERP) and customer relationship management (CRM) into a single, cloud-based solution. Dynamics 365 has […]

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IBM Amplify: Leveraging Stores & Store Associates to Fight Amazon

Late last year, Bridge Solutions and IBM completed an IBM 2016 Consumer Expectations study. Here are some stats: In 2011, those 13-29 shared common views. Today, those in their 30s carried over their opinions. Omni-channel capabilities are more important than ever. How retailers rate themselves and actual executions are often miles apart. Consumer expectations for […]

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2017 Trends: Retail Health Clinics and Access to Affordable Care

Times are changing in nearly every aspect of life, and the healthcare industry is not immune to this disruption. In healthcare, one of the biggest changes is coming from patients who are demanding they have more control over their healthcare and that they receive high-quality, affordable, accessible, and personalized care. These rising expectations are a […]

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Top 10 Digital Experience Blog Posts From 2016

As we wrap up 2016, let’s take a look at the top 10 blog posts from our thought leaders. These blogs were published on Perficient’s IBM blog. If you missed these you may want to take a look: #1 – IBM Connect General Opening Session By Glenn Kline | February 1, 2016 #2 – IBM […]

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Cyber Monday and the Cloud

One of the official signs that the holiday season has begun is Cyber Monday, which occurs on the Monday after Thanksgiving. On this day, retailers go out with their promotions, offering great deals for holiday shoppers seeking discounts. 2016’s Cyber Monday was once again another record, with an estimated $3.45 billion dollars spent according to […]

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Despite Headlines, Banks Continue To Open Physical Branches

Several months ago, I mentioned how Bank of America Chairman and CEO Brian Moynihan believes that the need to be omni-channel is one of the keys to success for a bank that operates today. He said, “Despite people saying ‘I never go into a branch,’ they all do.” While there’s a lot of talk about […]

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Take the worry out of going mobile

The future of business is in your hands right now – or on your wrist or in your pocket. More than two-thirds of consumer shopping and almost 40 percent of purchases occur with either a smartphone or tablet, according to Forrester Research. About 90 percent of e-commerce originates from mobile devices, and a growing segment […]

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Lloyds Eliminates Jobs And Branches In Favor Of Digital Services

Lloyds Banking Group, a company with 30 million customers under several brands, including Lloyds Bank, Bank of Scotland, and Halifax, has put forth additional cost-saving measures to help the company weather poor economic conditions and to better meet customer expectations. On top of the 9,000 jobs and 200 retail branches the bank outlined to eliminate […]

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#NRF16: Uncover What Customers Value, Deliver Reliable Experience

Focus on what your customer wants, for they are all that truly matters. But let’s come back to that. Spending time at the National Retail Federation’s 2016 annual convention meant exposure to a staggering collection of gadgetry, hardware, technology, and an impressive gathering of some of the retail industry’s greatest thought leaders. Whether the goal […]

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NRF 2016: IBM – What’s next in retail?

With all the devices and data, processes and people that exist, will all of these components become so intertwined that the digital world and physical world will become one? To what extent will engagement and analytical insights drive change throughout the value chain and in stores? Wil retailers be required to move beyond traditional legacy […]

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Year in Review – Top 10 Healthcare Guides & Webinars of 2015

  We have compiled a list of the top 10 healthcare content assets of 2015. If you haven’t downloaded these valuable information assets you may want to do it now. Check them out below:   #10. Guide – 7 Features of a Market-Driven Patient Portal As healthcare reform and transformation advances, providers will seek new […]

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Top Integrate Posts of 2015

2015 is almost behind us, along with over 60 posts on integration – from data quality to middleware migration. We have sorted through all of that content and pulled together the list of your top 10 favorites. 10 | 5 Leading-Edge Releases from Informatica in 2015 Check out Informatica’s top 2015 releases announced at their Informatica […]

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The Line Between Retail and Healthcare Continues to Blur

The retailization of healthcare. The consumerization of healthcare. Patients and/or consumers. The buzz and debate around the retail/healthcare topic continues to come up as the line between the two industries continues to blur. Patients, as consumers in other industries have rising expectations in regards to customer experience and service. Retail is having an enormous impact […]

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IBM Commerce Solutions & the Customer Journey

The age of the connected consumer has rapidly changed many industries (especially retail) as their demands and expectations evolve and rise to the highest of standards. Retail organizations know that connected consumers use the power of information to drive prices down, demand a high level of service and expect personalized experiences. In order to obtain […]

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