As the COVID-19 outbreak continues to spread, we are seeing brick-and-mortar hours change and doors closing for a period of days and weeks. The retail and restaurant industries have been hit hard in particular, and it will likely get worse. Only time will tell. Fortunately, though, consumers can still engage with their favorite brands. In […]
COVID-19
As businesses around the world grapple with the impact of COVID-19 (more commonly known as Coronavirus), digital has the power to help organizations respond quickly while mitigating risk. Access Perficient’s latest insights into how you can leverage digital technologies, tools and channels to not only respond to the pandemic, but drive your operations forward and deliver experiences your customers need.
Perficient Releases Free Chatbot Tool for COVID-19 (Coronavirus)
We understand the difficulties healthcare organizations nationwide are experiencing during the coronavirus pandemic. In order to help clients during this challenging time, we’ve partnered with Drift to develop a free assessment chatbot for COVID-19. This tool allows your organization to give specific, clear recommendations for populations at risk in the communities you serve. The assessment […]
Remote Development with Eclipse Che in OpenShift
During this unprecedented and fluid global health crisis, many enterprises are looking to move their on-site developers and even entire IT teams to a remote workforce. However, a large number may not be able to take their machines home with them. For others, they need to install and set up an entirely new laptop with […]
Expect the Traditional Payments Ecosystem to Change, Fast
During times of crisis, such as the current COVID-19 pandemic, how you treat your employees and your customers speak volumes about your values. The communications I have received from my financial institutions regarding the coronavirus outbreak focus on predictable messages – “we are here to help you 24/7,” “our call volumes are high, look at […]
5 Digital Strategies for Healthcare Providers to Adopt During the COVID-19 Situation
The Centers for Disease Control and Prevention (CDC) are urging hospitals and clinics to expand their use of digital, specifically telehealth, services to help triage the sick. Furthermore, the Coronavirus (COVID-19) legislation is waiving some of the restrictions for Medicare telehealth coverage in outbreak areas. Moving forward, both of these methods have the potential to […]
Can Digital Solutions Help Us Understand and Battle COVID-19?
How can we use digital technologies to combat the spread of COVID-19? To use a recent industry analogy, the virus moves along its own supply chain, from source to recipient (person to person), often with many individual cases occurring in clusters. These patterns can provide us clues as to how the virus will further propagate. […]
Digital Strategies for Healthcare Payors to Support Members During the Spread of the Coronavirus
As the impact of the Coronavirus (COVID- 19) continues to evolve across the nation with greater numbers of confirmed cases for the virus, and greater precautions are being taken for containment and control activities, the Centers for Disease Control and Prevention (CDC) has urged hospitals and clinics to expand their use of telehealth services. Telehealth […]
Microsoft Releases a Free Office 365 E1 Trial
With the concerns around COVID-19 (coronavirus) outbreak, many companies have been instructed to work from home (WFH) to stay safe and avoid any exposure. As a result, Microsoft has recently added a 6-month Office 365 E1 Trial (which includes Microsoft Teams). In this article we’ll discuss exactly what an E1 gets you in terms of […]
How Banks Respond to COVID-19 Will Test Their CX
We are living in unprecedented times. This is the first time in my life I see people’s daily lives and habits change on such a large scale, and in many cases, not by choice. Lots of things are changing because of the coronavirus (i.e., COVID-19). Schools are closing, concerts and sporting events have been canceled, […]
Healthcare Providers Leveraging Digital in Response to COVID-19
The Coronavirus (COVID-19) epidemic continues to spread across the United States. The global number of confirmed cases is increasing as reported by the World Health Organization, and it is more important than ever to continue efforts for comprehensive containment and control of activities to slow the spreading of the virus and to limit the number […]