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Strategy and Transformation

California Wildfires: Considerations for Retirement Plan Sponsors

The Bipartisan Budget Act of 2018 addresses relief for the California wildfires of 2017, including, but not limited to: “Qualified individuals” whose primary residences were in specific wildlife disaster zones between October 8 and December 31, 2017 have several new opportunities to access plan benefits that are not otherwise available, including not being hit with […]

Leading Organizational Change – Art or Science?

For better or worse, leading organizational change – especially for an external consultant – tends to carry a certain mystique. Perhaps this exists because some aspects of organizational change are intangible, unplanned, and require intuition. Thus, leaders seek out a consultant who can spread “magic dust” throughout the organization to get people to change and […]

Implementing Effective EDI Strategy

In today’s world implementing effective EDI strategy is very challenging. Every enterprise needs to have visibility, whether or not EDI transactions are in compliance with established the policies and procedures to effectively manage their businesses. With a high emphasis on compliance and accountability, every important step of the transaction lifecycle needs to be tracked, inspected, […]

UX Decision-Making: Committee vs. Formative Research

The options you have when developing the various aspects of your website can be endless. Sometimes everyone in a team meeting wants to voice an opinion. Sometimes all the opinions are different. In the spirit of efficiency and effectiveness, how can we move forward with decisions and not get bogged down? Your user experience (UX) […]

Advantages of Datorama

Executive Introduction to Machine Learning – How To Make Predictions

In my previous article (see Executive Introduction to Machine Learning), I provided a concise, jargon-free introduction to what is machine learning.   I basically described it as four steps: 1) Take data in; 2) Run it through an algorithm to make a prediction; 3)  help the machine learn to make better predictions; 4) predict something based […]

7 Ways My 3 Year Old Improves My Relationships at Work

My wife and I met in college, married after 4 years, waited 13 years before having children, and we now have 2 daughters.   We have a 3-year-old (Maggie) and 18-month-old (Addie).  I knew that I would continue to grow as a parent, but had no idea the impact kids would have on my professional development […]

Objection! The UX Researcher is Leading the Witness

User experience (UX) researchers must take on the roles of a news reporter, therapist, and detective. All of those need to be wrapped up into a non-judgmental, non-aggressive, patient, empathetic, friendly next-door neighbor persona. Oh yeah, they also need to have an amazing poker face because users say the darnedest things. Most importantly: UX researchers […]

Why Paid Search’s Last-Click Attribution Model is Dying

In recent years, Google’s been highly invested in educating advertisers on various attribution models, and making data sets readily available and easy to analyze. The old way of relying on last-click attribution was often problematic and limited. It essentially ignores early touch points that sow seeds for future conversion harvests, making it tough for marketers to optimize […]

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Sitecore Personalization with Snippets – Part 3, Embedded Macro Personalization

In part 1 of this series, we discussed how personalization rules can be embedded within Snippets, and where ever those Snippets are added to pages, those personalization rules will execute.  This is handy when you are personalizing pieces of global elements such content that appears within main navigation or footers. In part 2, we introduced […]

Executive Introduction to Machine Learning

In a recent post, Michael Porter asked “What Does AI Have To Do With Strategy?” In discussing the transformational nature of AI, he suggested the very first question you should ask is, “What is AI and Machine Learning?”   Lately, I’ve been doing a lot of research into machine learning to understand the concepts and deep […]

The Sequence of Tasks Makes a Big Difference in UX Testing

Have you ever put your jacket on before your shirt? How did that go? The sequence of your routine tasks can make a big difference. Have you ever thought the answer to a question was obvious because of the questions that came before it? People are conscious of the sequence of how things happen. Hearing […]

Perficient Digital is IBM’s WCE Commerce Partner of the Year

Perficient Digital was just named the WCE Commerce Partner of the Year during IBM’s PartnerWorld at Think 2018! We were chosen for this recognition because of our ongoing growth and relationships with key customers, and thought leadership around the IBM Watson Customer Engagement Commerce platform. Of the win, Steve Gatto, national sales director for Perficient Digital’s Commerce […]

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