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Organizational Change Management

business value of O365

[Guide] How User Adoption Impacts the Business Value of O365

The digital dexterity of the workforce will be a significant driver of competitive advantage (or disadvantage, in the case of digital deficiency) for the foreseeable future. So, helping employees productively use new cloud office workloads can be a key element of a digital dexterity plan. Microsoft applications have become such a fixture in our daily […]

The Importance of OCM in Application Modernization Projects

In the post Tips for Getting Started with Application Modernization, we touched on the importance of organizational change management (OCM) in application modernization efforts. In this blog, I want to explore that further and talk about why OCM is necessary when modernizing your applications – or in any project. What is OCM? Change management can […]

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Essentials for Your Digital Strategy: Lean Transformation

Delivering seamless, consistent, and engaging experiences starts with a customer-centered digital strategy. This ongoing series explores the characteristics that make up a great digital strategy and how to deliver powerful brand moments that solidify customer loyalty and drive differentiation for your organization. Earlier in this series, we revealed the importance of organizational alignment for your […]

Save the Date: It’s Time to Change How We Collaborate Using Microsoft Teams

Extra! Extra! Have you heard the news? Microsoft has announced the retirement date for Skype for Business! Yes, that means Skype will be no more come July 31, 2021. Although it may be a little sad to say farewell to Skype, it is also an exciting time to begin transitioning to the collaborative tool that […]

Microsoft Teams

On the Sidelines About Microsoft Teams? Decide Today To Be All In!

Are you “All In” with Microsoft Teams? This phrase has become a common question we ask ourselves and others in today’s business vernacular. Years ago, the phrase “All In” was only used by people playing poker when they would bet all their chips on a single hand of cards. Today, the phrase is used to […]

3 Best Practices for Driving User Engagement & Adoption of Microsoft Teams

More than many other applications, and specifically, more than the other Microsoft tools, implementing Microsoft Teams is a bigger challenge people-wise than technology-wise. Sure, there are absolutely technical aspects for an implementation that should not be taken lightly, including configuration, file migration, and security, to name a few, but frankly, and with no disrespect to […]

IT service providers for digital transformation

Secure Adoption for the Long Term Change Management Initiative

My previous blog dives into the different training styles in change management initiatives. In the final blog of this series, I analyze adoption and change management implementations for long-term success. There’s an adage that says, “No one likes change.” I’d like to add to that, “Even change managers don’t like change.” As humans, we’re naturally […]

Change management mistakes to avoid

Why a Transformation Roadmap is a Necessity

In our previous blog post, Create Your Transformation Roadmap for Application Modernization, we looked at what a transformation roadmap typically includes with regard to app modernization. In this blog, we’ll examine the importance of transformation roadmaps, what they include, and the process of creating one. Why is creating a transformation roadmap so important? At its […]

Training: It’s Not One Size Fits All!

Previously, I discussed meaningful training, and change management adoption. This blog dives into the different types of training styles in change management initiatives. Effective communication is not one size fits all. Studies have repeatedly shown that effective communication must be sent at least seven times over at least three channels for it to land and […]

Issues – The sleeping dragons?

Black swan’s companion In any fantasy story, you must have read about the dragons asleep and guarding the treasures. The dragons unknowingly defend the treasures without considering the value of it. You can imagine the massive loss of the treasure if you try to tickle the dragon. A small sneeze from the dragon that cannot […]

Managing Coexistence and Interop in Microsoft Teams (Part 1)

One of the biggest concerns when switching from Skype for Business to Teams revolves around the ability for the two products to work together. However, what is often overlooked is what will be required to meet these expectations. Fear not, in this article we’ll be discussing the high level in’s and out’s for interoperability and […]

Effective Communication Leads to Meaningful Training

My last blog highlighted how proper stakeholder assessments can provide efficient planning and strategies. My next installment in this series will explore meaningful training, and change management adoption. It’s frustrating when change management gets called upon to provide training, and only training, with the expectation that is the only thing required for the successful adoption […]

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