Organizational Change Management

In my last blog, I highlighted the first three steps a company must take to unlock the business value of Microsoft Office 365 (O365). In this blog, I highlight the next three steps to unlock the value of O365. Establish a Measurement Plan As the adage goes, “If you can’t measure it, you can’t manage […]

Previously, I analyzed the key to unlocking the business value of Microsoft Office 365 (O365). In this blog, I highlight the first three steps a company must take to unlock the business value of O365. Match Business Needs/Priorities to O365 Solutions First, it is important to determine where the business value of O365 lies, which […]

On December 16, 1675, scientists of the Royal Society gathered to hear Isaac Newton’s new latest theory on the properties of light. Robert Hooke, the Society’s Curator of Experiments was in the audience and proclaimed that the essence of Newton’s paper was already captured in Hooke’s published book and that Newton would benefit from additional […]

Previously, I discussed the business value of Microsoft Office 365 (O365). In this blog, I breakdown the key to unlocking the business value. Business value is, for the most part, untapped or “locked” because behavior change is typically left to chance. Furthermore, O365 ROI models typically have a three-year projection. However, by specifically focusing on […]

There may not be sufficient empirical research or metrics to demonstrate how using Microsoft Office 365 (O365) contributes directly to business value in a measurable way. However, there are cases in which evidence suggests that purposeful, focused adoption and usage of O365 can contribute significant business value. A comprehensive review of how O365 impacts business […]

In my last blog, I explored where Microsoft Office 365 (O365) provides value. In the final blog of this series, I debunk misleading assumptions associated with the business value of O365. There may also be some potentially misleading assumptions about O365: O365 is ”just a tool” The decision to migrate to O365 is typically driven […]

My last blog deciphers how Microsoft Office 365 (O365) promises business value. This blog explores where O365 provides value. Microsoft Office 365 was made available in June 2011 and has maintained its goal of being a catalyst for changing how people work in an increasingly digital economy. For example, Microsoft’s current CEO, Satya Nadella, certainly […]

Microsoft Teams is changing workplace collaboration by bringing together chat, meetings, apps, bots, personal storage, and calls into one interface. With so many features available, it’s possible to take on too much, too quickly. Having a Microsoft Teams implementation strategy is crucial to avoiding common pitfalls, and to ensure successful adoption and end-user engagement. Whether […]

Previously, I discussed how user adoption impacts the business value of Microsoft Office 365 (O365). In this blog I decipher how O365 promises business value. The decision to use O365 is made for a number of reasons. According to Gartner research, approximately 70% of survey respondents indicated “licensing or costs” and “shifting workloads to the […]

The digital dexterity of the workforce will be a significant driver of competitive advantage (or disadvantage, in the case of digital deficiency) for the foreseeable future. So, helping employees productively use new cloud office workloads can be a key element of a digital dexterity plan. Microsoft applications have become such a fixture in our daily […]

In the post Tips for Getting Started with Application Modernization, we touched on the importance of organizational change management (OCM) in application modernization efforts. In this blog, I want to explore that further and talk about why OCM is necessary when modernizing your applications – or in any project. What is OCM? Change management can […]

Delivering seamless, consistent, and engaging experiences starts with a customer-centered digital strategy. This ongoing series explores the characteristics that make up a great digital strategy and how to deliver powerful brand moments that solidify customer loyalty and drive differentiation for your organization. Earlier in this series, we revealed the importance of organizational alignment for your […]