Platforms and Technology

Nero is Perficient’s solution for customers looking for a Google Search Appliance (GSA) replacement. Built on open source technology by Perficient’s experienced enterprise search practice, Nero is positioned as the best product on the market for customers looking to rip and replace the GSA once it goes out of support in 2019. These five reasons […]

The Responsibility is Shifting When Adobe and Microsoft announced their partnership – and that Microsoft Azure is the preferred platform for hosting Adobe Marketing Cloud – the line between marketing and IT became even more blurred. The crossover between marketing technology and IT is not new, but it is continuing to increase year-on-year with no […]

Oracle Engagement cloud is a unified Sales and Service application that helps your agents to play a blended role while serving your valued customers and partners. Service Request Management is the core functional area in Engagement Cloud and it comes with easy to setup Inbound Email Processing capabilities for automatically creating and updating Service Requests. […]

Romantics and poets have spent considerable amounts of time trying to quantify love over the past several centuries with very limited success. Scientists including Johannes Kepler (more famous for discovering law of planetary motion) even devised the Marriage (Secretary) Problem, a method using interviewing methods and analytics for increasing optimizing finding a mate. More recently, […]

Google decided to sunset the Google Search Appliance over the next several years, leaving a gap in the enterprise search space for organizations dependent on it for their public website search and secure internal search. New hardware sales stopped in 2017, license renewals for Google Search Appliance customers phase out in 2018, and support ends […]

A cornerstone of Oracle Projects Implementation Consideration is, “Are we a project-centric or GL-centric organization?” Companies sometimes believe they are project centric when they aren’t. The following is a guide to assist in this decision. Key Characteristics of a Project-centric Company Simply stated, a project-centric company requires EVERY exempt and non-exempt employee to enter time […]

Salesforce has always been known for the incredible investments they have made in ensuring their customer’s data is safe and secure. They have to — data is their business. Without the high level of trust that customers have in Salesforce’s security, Salesforce would not be the #1 CRM solution in the world. But some customers […]

We commonly think that B2B customers don’t really need mobile.  After all, most B2B sales are highly driven by actual sales people, with web sites supporting them through content like white papers, product information, etc.  B2B customers are also thought to be desk-bound, mainly accessing your B2B content through traditional desktop browsers. Recently, however, we […]

Sometimes, two great tools need some help to work together. Microsoft Bookings is a relatively new appointment-booking app in Office 365 focused on small, appointment-oriented businesses. Dynamics 365 is Microsoft’s enterprise-level app focused on helping sales-oriented businesses create and track business relationships from leads to opportunities to clients. As of now, getting these two helpful […]

When writing financial reports, it is common to have one that needs comparative numbers from a prior month. In Oracle HFM Financial Reporting Studio, we designed the columns of this report as follows: In FCCS Reporting Web Studio the parameters above work if the current month is not January as shown below: However, if the […]

Oracle Engagement Cloud is a unified Sales and Service application that helps your agents to play a blended role while interacting with your customers and partners. Service Request Management is the core functional area in Engagement Cloud and it comes with several features to manage service requests/interactions and route them to a most appropriate service […]

A noticeable trend lately in enterprise technology is in the Platform-as-a-Service arena. PaaS is the middle layer of the cloud, above infrastructure and below applications, including software (SaaS). Middle layer technologies, or “middleware”, include 10 different categories including application servers, databases, portals, messaging, business process management (BPM), and middleware technologies. Over time, many of these […]