Customer Experience + Design

Seizure disabilities, characterized by sudden and involuntary disruptions of normal brain activity, present unique challenges for individuals and their families. However, in today’s world, assistive technologies and adaptive strategies are playing a transformative role in empowering those living with seizure disorders. In this blog post, we’ll delve into the categories, characteristics, and barriers associated with […]

In our diverse and ever-evolving world, it is essential that we deepen our understanding of the challenges faced by individuals living with mobility and body structure disabilities. These disabilities encompass a wide spectrum of conditions that can significantly impact a person’s ability to move, navigate their environment, and engage in daily activities. By exploring the […]

If you’ve been involved in even a few usability testing projects, you’ve likely seen how participants can get tripped up in seemingly unexpected ways. Over the years, it appeared to me that tests with B2B audiences seemed more likely to go off the rails. Even though we follow common research methods — such as creating […]

Introduction In the ever-evolving landscape of software development, choosing the right architectural approach is crucial for building robust and scalable applications. Two popular architectural styles that often come into consideration are Monolithic and Microservice. Both have their merits and trade-offs and understanding their differences is vital for making an informed decision that aligns with your […]

Personalization in the automotive industry is something that every OEM is actively thinking about and working on right now – and I’ve covered this trend in its most birds-eye view form when it comes to personalization at scale. With new technology such as AI and machine learning accelerating, it is table stakes for OEMs to […]

In today’s rapidly evolving digital landscape, the integration of Artificial Intelligence (AI) and Design has led to remarkable advancements in User Experience (UX) and User Interface (UI) practices. This synergy between creativity and technology has not only transformed the way users interact with digital products but has also unlocked new dimensions of personalization, efficiency, and […]

In the world of Ecommerce, competition is fierce, and your potential customers are just a hop, skip, and click away from visiting your competitors’ sites. The first impression and encounter between your online store and a visitor can be the make or break on whether the visitor turns into a buyer, much like how first […]

Communication is an essential aspect of human interaction, allowing us to express ourselves, share ideas, and connect with others. However, for individuals with speech disabilities, this fundamental ability may present challenges that affect various aspects of their lives. In this blog post, we will delve into the world of speech disabilities, exploring the different types, […]

Welcome to the fourth session of our blog series on disabilities, where we aim to shed light on various impairments and the challenges individuals face in their everyday lives. In this installment, we focus on Deaf-Blindness disabilities, exploring the categories, characteristics, and barriers encountered by those living with Deaf-Blindness impairments. What is Deaf-Blindness Disabilities Deaf-Blindness […]

Zach Zalowitz recently joined Perficient as a Principal within our Order Management (OM) practice, bringing more than 15 years of experience in omni-channel supply chain solutions and hands-on experience with a focus on retail apparel and consumer packaged goods. We sat down with him to discuss his experience and thoughts on all things OM. Can […]

Introduction: Salesforce has provided an effective knowledge base tool called as Salesforce Knowledge which allows users to create and manage articles in Salesforce. With the help of Salesforce Knowledge feature one can write articles and share it securely anywhere and anytime it is needed. The Salesforce Knowledge Base is made up of knowledge articles, which […]

By 2030, the last of the 73 million baby boomers will cross the threshold into Medicare eligibility. Many of us have a somewhat dated view of the 65-plus population, but these folks aren’t your grandma’s grandma. Boomers may have grown up in an analog-world, but they have been steadily riding the technology wave ever since. […]