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Customer Experience + Design

How to Optimize Images for Screen Readers With Image Alt Tags

Should we use an alt attribute on all images? The answer is simple. YES. What if it is an image that is for decoration only? YES! You should still be using an alt attribute. If you are a web developer, you are likely aware of the SEO benefits of adding an alt attribute to images and that […]

6 Reasons Why Responsive Design Is Critical to User Experience (UX)

First of all, brace yourself for a variety of metaphors – both mixed and mangled. Web design is no longer one-size-fits-all. That “size” is responsive. Of course, sometimes building a separate website or application is the best option. If you have a captive audience (e.g., intranet or portal) and know which device(s) they will be […]

Perficient – IBM’s Worldwide Analytics Partner of the Year

My colleague Stephanie Banks, Sr. Marketing Manager at Perficient recently wrote a blog post on our IBM blog announcing that Perficient had received a prestigious award from IBM. Perficient was recognized at IBM Insight and presented with the Worldwide Analytics Business Partner of the Year award. This award encompasses all solutions under IBM’s Analytics software […]

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FSClassLoader Now In AEM6.0 SP3

Customers and developers upgrading to AEM 6.0 SP3 will find that there’s a new bundle in use, FSClassLoader. As I described in my previous post this bundle offers superior performance as compared to the repository based classloader, however it does remove the option for developers to access the generated Java code for their JSP’s under /var/classes. Luckily, […]

Infographic: Value-Based Care Transformation

Value-based care and payment reform are prompting hospitals and healthcare providers to more closely manage population health. Hospitals and health systems rely on technology and data to outline the characteristics of their population and identify high-risk patients in order to manage chronic diseases and deliver enhanced preventative care. While managing data may seem like a […]

You’re smart if you can ‘dummy’ it down.

It may seem odd that I would discuss an article from academia (A new movement strives for simplicity), but hear me out. Most of us are moderately or highly literate on our respective areas of expertise. But guess what? Our colleagues and clients may not be at the same level of know-how. I could make the […]

The dangers of listening to customers too closely

Part 1 of 2 How do you excite the imagination of your team to devise new ways of solving design problems, to create new ideas and better user experiences? Where do you start? Design firms, and those invested in design thinking and innovation, start by asking customers what they want. I’ll be the first to […]

False Positives are Enemy #1 for CDS Implementations

Clinical decision support (CDS) will be a big part of healthcare in the near future. While CDS systems are not mainstream, they are becoming more popular and health IT must be ready. When people think of CDS they often think of Screen pop-ups that provide alerts, notifications and suggestions to support safety and quality objectives […]

3 Basics of On-Page SEO Optimization

Whether you’re creating content for webpages or blog posts, it’s important to follow basic on-page SEO best practices. If you can get the fundamentals right from the beginning, you can prevent greater headaches later on. Not to mention, you’ll ensure that your killer content finds the audience it deserves. Here’s how to get started. 1. Optimize […]

Using the EHR as a Building Block for a Learning Health System

Charles Bailey, MD, PhD, Pediatric Oncologist and Assistant Professor, Children’s Hospital of Philadelphia spoke today at the 3rd Annual Clinical Informatics Symposium presented by St. Louis Children’s Hospital and Washington University in St. Louis. His presentation was focused on using the EHR as a building block for a learning health system. Through the power of […]

The One Statistic That Tells Us We Live In A Digital World

  Read this TechCrunch article. Make sure your company’s executives read it, too. According to Google, for the first time ever, more people are performing Google searches on their mobile phones than on their computers. If that doesn’t tell you the digital landscape has changed, I’m not sure what will make you believe it. 

A Multichannel, Multilingual Approach To Pharma

  According to Jack Bogle, the founder and retired CEO of The Vanguard Group, many large companies based in the U.S. generate 50% of their revenue from outside the country. The same could be said for international companies: a good portion of their revenue is generated outside their respective regions. 

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