Healthcare

What comes to mind when you hear the word “Odyssey?” Did you picture a journey filled with international discovery? Did you associate images of a quest filled with notable experiences? Or, did you think of OHDSI (pronounced “Odyssey”), the “multi-stakeholder, interdisciplinary collaborative that is striving to bring out the value of observational health data through […]

I recently joined my colleague Jim Kouba, director, Healthcare Solutions at Perficient, and HIMSS Analytics Senior Director James Gaston to present our webinar, Moving to the Cloud: Modernizing Data Architecture in Healthcare. In the webinar, we discussed the benefits and risks of moving data and analytics environments to the cloud and the main healthcare use […]

You can’t control public outcry, as Crock-Pot learned from last week’s “This Is Us” storyline. No spoilers, but an unfortunate product placement in the TV drama spawned a storm of misplaced rage against the slow-cooker giant. In response, Crock-Pot created its first Twitter account and took to digital channels to address a sea of shaken […]

Owning the patient experience is about managing 360 degrees of healthcare member care delivery. For healthcare organizations, that starts with understanding your ecosystem and every point of care interaction of your providers and their patients’. Empowering providers to own the patient experience begins with providing the right organizational operations structure in synergy with the software […]

Customer experience is predicted to overtake product and price as the No. 1 differentiator among businesses by 2020, according to “Customers 2020: A Progress Report” by Walker, a customer experience consulting firm. We’re finding organizations are turning to artificial intelligence (AI) to meet growing consumer demands. Health plans cannot afford to miss this opportunity to […]

Project managers working on large healthcare data warehousing projects have multiple methodology options at their disposal: agile, iterative, waterfall, hybrid. The challenge often becomes determining which methodology is best suited for the specific type of project. This is where using the Cynefin framework can provide guidance for healthcare data projects. The Cynefin framework is used […]

I recently joined my colleague Tom Lennon, director, Healthcare Analytics at Perficient, and HIMSS Analytics Senior Director James Gaston to present our webinar, Moving to the Cloud: Modernizing Data Architecture in Healthcare. In this webinar, we discussed the benefits and risks of moving data and analytics environments to the cloud and the main healthcare use […]

We’ve all heard of couples who stay together simply because it’s the easy thing to do. A kind of relationship inertia keeps the pair in place, and there isn’t enough force acting on either of them to overcome their resistance to change. Neither person is truly happy nor fully unhappy – it’s a relationship stuck […]

2018 is shaping up to be an unusually challenging year for healthcare providers. On top of the typical revenue cycle management and payer reimbursement concerns providers deal with every year, there is ongoing regulatory and political uncertainty which could adversely impact revenue. Meeting these challenges is a difficult balancing act. Internally, there is ever greater […]

With digital transformation and the consumer experience top of mind for most healthcare organizations these days, it may be surprising to learn that measurement and key performance indicators that demonstrate the value of digital programs and investments are often lacking. In a recent Gartner survey on digital transformation, only about half of the CEOs Gartner […]

As I have been continuing to work in the information governance area as it relates to healthcare, I recently came across an interesting development. Some of my previous blog posts have covered the difference between Information Governance and Data Governance and some of the players in the field, including the American Health Information Management Association […]

In healthcare, most data is exchanged electronically between partners via EDI (Electronic Data Interchange), and “Big Data” is helping the industry become more efficient and productive. EDI originated because it provided a structured mechanism for sharing data between disparate organizations and systems. The more common means of transferring data from source to a data warehouse […]