Functions

In the world of ecommerce, especially in the last few years, I’ve grown to appreciate the importance of data. Every project, every implementation, and every site we have launched has proven time and again that it is most important to maintain the quality of data and to structure it well, so that it can be […]

What is Omni-Channel? Have you heard of Multi-Channel and Omni-Channel? Why e-Commerce retailers are moving towards Omni-Channel implementation? Let’s understand what it is and why it is important. Today’s tech savvy and smart shoppers expect the same price, the same merchandise, same promotions and discounts across every channel, regardless of how they come into contact […]

A few months ago our VP of Sales posted an article, “But I Want Commerce and Content Management!” The post talked about the need and growing availability of combined commerce and content management solutions. Recently, two of our technology platform partners, Insite Software and Sitecore, have formed a strategic alliance to bring an even better […]

Exciting news! Today, we announced the acquisition of the IBM Smarter Commerce team from Trifecta Technologies, a business and technology consulting firm focused on IBM WebSphere Commerce solutions. Like Perficient, the Trifecta team is an IBM Premier Business Partner. They’re an excellent addition to our team, enhancing Perficient’s IBM Commerce practice by bringing exemplary IBM […]

Websphere commerce have Out of the box functionality of handling refunds on cancellation of an order and also returns. Here i am discussing technical details of handling returns and refunds of partial order, Like if you want to cancel only 2 items out of 50 items you ordered. Let’s say you have external Order management […]

When you go to a restaurant and you come to know that you have to wait for a while to get your table, will you wait or will you go to another restaurant where you are aware that there is no wait time and have the same quality of food. You would prefer the second […]

If you are fortunate to be attending IBM Connect right now, you know just how exciting some of sessions are. Mark Polly and Michael Porter have been the eyes and ears of Perficient at IBM Connect and have posted several articles about the buzz around social, cloud and data security. Follow these links to get […]

When Gartner recently asked chief exectuives to identify their five-year technology investment priorities. They rated their top three as the following: Business analytics E-commerce Customer experience  I was a bit surprised to see e-commerce ranked second, but not at all surprised to see it show up in the top ten answers. The New, More Empowered Consumer We […]

IBM revealed predictions for the top 5 tech trends that will impact our lives over the next 5 years. Here they are: How does IBM know what the trends will be? According to VentureBeat: “IBM can already figure out your personality by deciphering 200 of your tweets, and its ability to read your wishes will only […]

According to recent reports released by comScore and the National Retail Federation, online shopping during Cyber Monday reached record-breaking levels while overall holiday spending was flat compared to previous years. Despite month-long online promotions that led many experts to predict declining revenues during Cyber Monday, e-commerce spending increased approximately 20% from 2012.  Mobile shopping continued […]

With an increasing amount of online purchases and transactions year-over-year and more than $80 billion lost in 2012 due to poor online shopping experiences, it has become too costly to neglect your customers’ user experience online. Retail organizations can alleviate these issues and optimize e-commerce sites through customer experience management solutions to dramatically improve profitability […]

Remember the days when you’d hear that on the in-stores announcement? “Attention Shoppers! For the next hour K-Mart is now offering a blue light special – half off all summer beach wear.” Those announcement where a form of on-site marketing offers made only to the stores patrons shopping at the time. The offers were made […]