A recent blog post written by Erin Wold, a member of Perficient Digital, discusses the top five reason for consumers abandoning carts on eCommerce sites. Most all of us, being consumers, have a pretty good idea why carts are abandoned because we do it ourselves. But we don’t think of the business impact unless we […]
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Top 5 Reasons for eCommerce Consumer Cart Abandonment
What I’m about to tell you has been said and done before. Quite frankly, most of it is pretty common sense. But, common sense sometimes just isn’t enough to get businesses and executives motivated to alter and improve their eCommerce shopping cart. If it was, we’d be having an entirely different conversation and users would […]
Do You Have What It Takes to Transform Your B2B eCommerce?
As digital commerce has affected our daily lives as consumers, it’s also shaped the expectations of B2B buyers. Buyers in B2B are more accustomed to a buyer’s journey that includes digital experiences well before and long after the sale. 68% of B2B buyers prefer to research online on their own, up from 53% in 20151 […]
IRCE 2017 – Visit us at Booth #834!
IRCE 2017 is 4 weeks away! Don’t miss it! The game of eCommerce is changing fast. IRCE is a perfect opportunity to stay up to speed in this fast-paced era. eCommerce sales have consistently outpaced expectations over the last year. eMarketer forecasts U.S. retail eCommerce sales will grow 15.7% in 2016, the highest annual increase since […]
Commerce Platforms Part Two – Determining the Right One
54% OF eCOMMERCE EXECUTIVES SAY RE-PLATFORMING IS A TOP PRIORITY OVER THE NEXT YEAR 18% OF ONLINE RETAILERS ARE USING A SELF-BUILT OR LICENSED ON-PREMISES SOLUTION Now that you have assessed all of the questions you asked yourself in Part One: Discovered the current state of your eCommerce business by reviewing past and current trends […]
How Customer Experiences Are Changing within Commerce Business Models – WEBINAR
As technology continues to become ubiquitous, both consumers and B2B buyers turn to digital commerce as the solution for transacting what’s needed in our daily lives. Admittedly though, we’re a demanding bunch. Minimum expectations now span optimized user experiences, personalized content and offers, and advanced buying scenarios, all while being relevant to the customer and […]
Carrier Enterprise Recognized for Excellence
Carrier Enterprise, a provider of heating, cooling (HVAC) and ventilation aftermarket parts via online channels, was recognized at Magento Imagine’s 2017 awards ceremony April 2nd-5th. CE, along with Perficient Digital, received the award for Best B2B Customer Experience by Magento. Magento Imagine is a conference where more than 2,500 eCommerce agencies, tech providers and experts […]
How to Transform The Digital Experience for B2B Commerce
B2B customers are changing the game of digital commerce. Some call it the “Amazon Effect,” but buyers in B2B are more accustomed to a buyer’s journey that includes digital experiences well before and long after the sale. They expect seamless, omni-channel experiences, accurate and detailed product and inventory information, one-click purchasing, and 24/7 self-service access. […]
Choosing a Commerce Platform – Asking the Right Questions
In the age of the consumer, delivering an exceptional customer COMMERCE experience is a key differentiator in eCommerce. Designing, building, and implementing a top-notch experience requires a great deal of planning, strategy, time, and of course, the right platform to support it. Choosing a new commerce platform may come about because: Your commerce business has matured, but […]
How Cognitive Computing Can Uplift Your eCommerce
Cognitive computing is quickly gaining ground in the marketplace and already influencing our lives. Brands like Staples and 1-800-Flowers.com have implemented cognitive systems for a variety of use cases. For Staples, it’s their “Easy Button” that allows customers to use voice commands to place orders via a smartphone app. Or consider 1-800-Flowers.com, which has grown […]
Best B2B Experience – Magento Imagine 2017 Winner
Each year at the Magento Imagine Event, Magento recognizes merchants and solution partners for exceptional work done using Magento sites under several categories; such as: Best Web Design, Best Mobile Experience, Best B2B User Experience etc. This year Magento received over 250 entries and it was extremely competitive to be shortlisted. Perficient Digital is so […]
6 Ways Retailers Can Compete in an Amazon World
“Who doesn’t have the Amazon app on your phone?” Adam Morris, CEO at Redstage Networks, posed the question to an audience during the Magento Imagine 2017 breakout session, Thriving in an Amazon World. About 80 percent of attendees in the room raised their hands. Well…“this is your challenge.” The intense competitive pressure that huge online companies like […]