How Customer Experiences Are Changing within Commerce Business Models – WEBINAR

As technology continues to become ubiquitous, both consumers and B2B buyers turn to digital commerce as the solution for transacting what’s needed in our daily lives. Admittedly though, we’re a demanding bunch. Minimum expectations now span optimized user experiences, personalized content and offers, and advanced buying scenarios, all while being relevant to the customer and a particular moment of engagement. While some companies are responding successfully, many continue to struggle and respond and digitally transform to meet these demands.
Join Perficient Digital and a guest speaker from Forrester for an informative session where we will discuss and explore how customer experiences are changing within commerce business models.

  • Understand the key factors that will help transform your customer experience
  • Understand the importance of customer identity across all go-to-market strategies and channels
  • Perficient Digital will discuss how they can help you provide outstanding customer experiences from end-to-end

Perficient Digital blends the strategic imagination of an agency with the deep technical acumen of Perficient’s established consultancy background to deliver exceptional customer experiences for the world’s biggest brands.

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