Wayne Ause

Wild tribes join with age-old enemies to fight the night king and his zombie legions. Nomadic hordes swarm across the sea with their dragon queen to enter the fray. Kings in the North set aside family squabbles to defend their fortress in a moment of peril. Is this a model for healthcare transformation through digital […]

I work in an industry with contradicting messages around the term failure. On one hand we hear to fail fast, be innovative, try different things, and “don’t let perfection be a roadblock to progress.” On the other hand – and especially when it comes to performance reviews, – nobody wants to have to justify that […]

My last blog analyzed how to take the search experience to the next level. In my final blog of this series I outline who truly benefits from an enterprise search implementation. What if your members, patients, or prospective patients could get answers more quickly, and the most relevant results surfaced faster? What if you could […]

Previously, I discussed the value of enterprise search for payors and providers. The next blog in the series analyzes how to take the enterprise search experience to the next level. Yes, it is still important to pay attention to all the excellent information available concerning user-interface (UI) design and best practices for consumer experience. Ease […]

There is no denying that user-friendly enterprise search tools are key to customer satisfaction. But in healthcare, making the right choice in your digital search strategy can be challenging, given the wide range and complexity of search solutions in the marketplace. When evaluating solutions, it’s important to keep the focus on the voice of the […]

The following is the fourth blog in a series about why healthcare organizations are moving to the cloud. In this series so far, we have looked at how the cloud brings robust data security, the time and cost savings the cloud brings, and the ways cloud connects data for healthcare organizations. In this blog, we […]

The following is the third blog in a series about why healthcare organizations are moving to the cloud. In this series so far, we have looked at how the cloud brings robust data security and the cost savings and efficiencies that the cloud delivers for healthcare organizations. In this blog, we’ll examine at one of […]

The following is the second blog in a series about why healthcare organizations are moving to the cloud. In this series so far, we have looked at how the cloud brings robust data security to healthcare organizations. In this blog, we’ll look at how the cloud can potentially provide cost savings and greater efficiency for […]

The following is the first blog in a series about why healthcare organizations are moving to the cloud. Gone are the days of healthcare organizations wondering if they need to utilize the cloud. They must now decide how to best utilize it. Business and tech leaders report that increasing cloud usage is one of their […]