Galvé Deleste

Justin Racine, Principal of Unified Commerce Strategy at Perficient, was recently featured on the Wholesale Change podcast hosted by Jonathan Bein and Brian Hopkins of the Distribution Strategy Group. In the episode, Justin shared how AI is reshaping the B2B customer experience and what distributors need to do to stay competitive. Explore our Artificial Intelligence expertise and […]

We are proud to share that Perficient has been recognized among notable providers in The Commerce Services Landscape, Q3 2025, Forrester’s authoritative overview of 40 global providers authored by Principal Analyst Chuck Gahun. We believe this recognition highlights Perficient’s role as a systems integrator driving innovation across the commerce ecosystem. Why This Recognition Matters We […]

The Distribution Strategy Group recently hosted a webinar exploring the future of B2B distribution, bringing together a panel of industry leaders to discuss the role of flexible eCommerce platforms amid evolving market dynamics. The conversation was moderated by Mark Brohan, Senior Vice President of Ecommerce and B2B Market Research at Digital Commerce 360. The Voices […]

Dr. Pete Cornwell, Director of Contact Center, offers a fresh perspective on customer care and is sharing his wealth of knowledge at Customer Contact Week in Las Vegas. With over 35 years of experience spanning information systems, design, architecture, and consulting for industry leaders like Terazo and Blue Cross Blue Shield North Carolina, his expertise […]

Customer Contact Week is just around the corner! In preparation, I sat down with our Senior Solutions Architect, Miles Phillips, to dive deeper into the key pillars of Voice AI: Data, Design, and Deployment. Miles provides insights on how businesses can optimize their AI strategies to enhance customer interactions and drive real results. Voice AI […]

With a month to go before Contact Center Week, the largest CCW event to date in Las Vegas, we took a moment to sit down with Colleen Eager, a senior solutions architect to learn how to navigate this conference. She’s here to help you stay focused on what matters most, and understands that it’s easy […]

Perficient continues to be recognized in the industry as a leader in commerce strategy and implementation, achieving awards from partners and industry organizations as well as inclusions in key analyst reports. Our experts’ insights on distributed and dynamic commerce strategies, including distributed channels such as social media, influencer content, shoppable media, and GenAI as a […]

In a time of constantly evolving customer expectations, Perficient has established itself as a leader in delivering high-impact customer service solutions to the world’s leading brands. This dedication was recognized by the Business Intelligence Group’s 2025 Excellence in Customer Service Awards, where Perficient proudly claimed the title of Organization of the Year in the Internet […]

Our trusted Unified Commerce Platform partner, Kibo, is gearing up to host the Kibo Connect Client Summit from May 7th to 9th at the Loews Downtown Chicago Hotel. Since the start of our partnership in 2021, Kibo has consistently delivered success through innovative commerce and delivery models, a dynamic omnichannel pricing and promotions engine, and […]

Perficient’s experts recently attended Shoptalk Spring in Las Vegas, immersing themselves in three days of meetings and networking with brands and partners amidst the lively atmosphere of smoke-filled hallways, pulsating music, and dazzling lasers. Justin Racine, Principal of Commerce, shared his insights with CMSWire, and we’ve highlighted some of his key takeaways below. The Golden […]

Shoptalk Spring 2025 in Las Vegas is only a few weeks away, and our experts cannot wait to reconnect with brands and discuss where the industry is headed. They have been busy scheduling meetings, packing their mics, and making predictions about which technologies and strategies retailers and ecommerce brands will be placing their bets on […]

Perficient is a recognized leader in artificial intelligence solutions, especially as it relates to generative AI, empowering enterprises to accelerate AI adoption, and transform operations. With deep expertise across Google, Adobe, Salesforce, Microsoft, and AWS technologies, we design and deploy scalable, high-impact solutions that drive efficiency, innovation, and measurable business outcomes across industries. Our experts […]