Manufacturing is undergoing a profound transformation, driven by the convergence of smart digital technologies, connected operations, and customer-centric strategies. Perficient is uniquely positioned to guide this evolution, applying deep industry knowledge and a suite of next-gen solutions, from IoT‑powered manufacturing ecosystems to AI‑driven supply chain and aftermarket optimization. An independent industry analysis recently recognized Perficient […]
Galvé Deleste
Galvé Deleste is a Senior Marketing Coordinator supporting Perficient's Emerging Industries and Functions. In his role, Galvé collaborates closely with strategists to drive marketing initiatives and achieve business goals. He brings valuable experience from his time in sales and marketing at Southern Glazer's Wine & Spirits and Cúrador Labs. Outside of work, he enjoys rowing, traveling, cooking, and spending time with family.
Blogs from this Author
NRF 2026 and the Human-Centered Future of Retail
In the lead up to NRF opening its doors in New York City, industry leaders were already debating how artificial intelligence, shifting consumer expectations, and economic uncertainty would shape the year ahead. One theme rose above the rest. Retail is entering a renewed era where human connection is once again the driving force behind meaningful […]
Justin Racine Named Four-Time CMSWire Contributor of the Year
Justin Racine, Principal of Commerce Strategy, has covered some of the most memorable commerce, retail topics and customer experiences to hit our newsfeeds in recent years. He has written for CMSWire on a wide range of subjects and has previously been awarded Contributor of the Year, so it’s no surprise that he has once again […]
Agentic and Generative Commerce Can Elevate CX in B2B
Justin Racine, Principal of Unified Commerce Strategy at Perficient, was recently featured on the Wholesale Change podcast hosted by Jonathan Bein and Brian Hopkins of the Distribution Strategy Group. In the episode, Justin shared how AI is reshaping the B2B customer experience and what distributors need to do to stay competitive. Explore our Artificial Intelligence expertise and […]
Perficient Named among Notable Providers in Forrester’s Q3 2025 Commerce Services Landscape
We are proud to share that Perficient has been recognized among notable providers in The Commerce Services Landscape, Q3 2025, Forrester’s authoritative overview of 40 global providers authored by Principal Analyst Chuck Gahun. We believe this recognition highlights Perficient’s role as a systems integrator driving innovation across the commerce ecosystem. Why This Recognition Matters We […]
Navigating the Future of B2B Distribution with Rupa Amin
The Distribution Strategy Group recently hosted a webinar exploring the future of B2B distribution, bringing together a panel of industry leaders to discuss the role of flexible eCommerce platforms amid evolving market dynamics. The conversation was moderated by Mark Brohan, Senior Vice President of Ecommerce and B2B Market Research at Digital Commerce 360. The Voices […]
An “Inconceivable” Conversation With Dr. Pete Cornwell on Simple vs. Agentic AI
Dr. Pete Cornwell, Director of Contact Center, offers a fresh perspective on customer care and is sharing his wealth of knowledge at Customer Contact Week in Las Vegas. With over 35 years of experience spanning information systems, design, architecture, and consulting for industry leaders like Terazo and Blue Cross Blue Shield North Carolina, his expertise […]
The Three Pillars of Getting Voice AI Right: Data, Design, and Deployment
Customer Contact Week is just around the corner! In preparation, I sat down with our Senior Solutions Architect, Miles Phillips, to dive deeper into the key pillars of Voice AI: Data, Design, and Deployment. Miles provides insights on how businesses can optimize their AI strategies to enhance customer interactions and drive real results. Voice AI […]
Prepare for Contact Center Week with Colleen Eager
With a month to go before Contact Center Week, the largest CCW event to date in Las Vegas, we took a moment to sit down with Colleen Eager, a senior solutions architect to learn how to navigate this conference. She’s here to help you stay focused on what matters most, and understands that it’s easy […]
Perficient Experts Interviewed for Forrester Report: The Future of Commerce (US)
Perficient continues to be recognized in the industry as a leader in commerce strategy and implementation, achieving awards from partners and industry organizations as well as inclusions in key analyst reports. Our experts’ insights on distributed and dynamic commerce strategies, including distributed channels such as social media, influencer content, shoppable media, and GenAI as a […]
Perficient Wins Organization of the Year in the 2025 Customer Service Excellence Awards
In a time of constantly evolving customer expectations, Perficient has established itself as a leader in delivering high-impact customer service solutions to the world’s leading brands. This dedication was recognized by the Business Intelligence Group’s 2025 Excellence in Customer Service Awards, where Perficient proudly claimed the title of Organization of the Year in the Internet […]
Countdown to the Kibo Connect Client Summit 2025
Our trusted Unified Commerce Platform partner, Kibo, is gearing up to host the Kibo Connect Client Summit from May 7th to 9th at the Loews Downtown Chicago Hotel. Since the start of our partnership in 2021, Kibo has consistently delivered success through innovative commerce and delivery models, a dynamic omnichannel pricing and promotions engine, and […]