What is best for your business? Contact centers and customer support platforms have historically been managed as part of an organization’s telephony department. As these organizations look to move to an omni-channel cloud-based solution it is important to understand the options available when choosing a path forward. There are three types of solutions, Commercial off-the-shelf […]
Chris Frank
Chris Frank joined Perficient in 2021 as an experienced software design architect and software development strategist. Chris's previous roles include CTO for a startup, Agile Release Manager within DHS, and Engineering Team Manager for a payroll and tax company. These roles span industries such as real estate, oil & gas, payroll & tax, and government. Chris started his software career by co-founding a startup based on his Master's Degree research.
