Virtual health includes so much more than virtual visits. It spans a universe of digital interactions that impact both healthcare consumers and care professionals. How your digital infrastructure enables these touch points offers an opportunity to forge a better care experience.
In a recent webinar, our technology and healthcare experts sat down to discuss flexible, scalable solutions that holistically support patients, members, and care professionals across an increasingly digital care model.
Personas & Journey Maps: The Definitive How-To Guide for Healthcare Providers
Gain step-by-step guidance to increase patient satisfaction, loyalty, and retention with well-executed personas and journey maps.
- The virtual health continuum and its impacts on consumers and care teams
- Weighing “buy vs. build” options and – importantly – knitting all of the pieces together
- Increasing value from the ecosystem of custom and third-party virtual health offerings
David Allen, Director, Virtual Health, Perficient
Ron Jones, Director, Microsoft, Perficient
Bryan Doughterty, GM Custom Dev, Perficient