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Teams Adoption Hub – Deep Dive — Part 1 (Overview)


Hot off the presses! Microsoft just released a new Teams Adoption Hub which basically simplifies your deployment and adoption process for Microsoft Teams as well as other Office 365 workloads! If you were unable to check out some of the content from Ignite, they actually covered a session about the Office 365 adoption framework in which they informed the audience that Microsoft Teams would be the first workload to receive these enhancements with this new methodology. Since there is a ton of new content for the Teams Adoption hub, I’ll be making this a 4 part blog series with this article covering the high level aspects and then the next 3 articles going into depth on each adoption phase outlined in the new Teams Adoption Hub. So let’s get started!

What is the Teams Adoption Hub?

The new Teams Adoption Hub gives you a single location to easily navigate through your Teams adoption phase to ensure a smoother transition to Microsoft Teams. Microsoft has broken this down into 3 different steps:

  1. Start – Getting started with Teams? Great! This first phase helps you understand teams and channels so that you can begin utilizing Teams to its fullest potential! In addition, you’ll start assessing your readiness for Teams on an organizational and cultural level!
  2. Experiment – This is the fun part! Start experimenting with Teams by creating a champions program, determining governance within your organization, defining usage scenarios, on-board early adopters and gather their feedback, and finally on-boarding support.
  3. Scale – In this last step you’ll be defining what exactly success looks like for your organization as well as what outcome you are hoping to achieve. In addition, you’ll be optimizing your feedback and reporting, driving awareness for Teams, implement a training program, and finally schedule service health reviews for your Teams adoption.

Note: Not to toot my own horn but I just posted another blog article regarding piloting Teams for our Hybrid (Skype for Business + Teams) users which correlates to this topic….*toot toot*, check it out here! 🙂 

Lastly, Microsoft offers some great tools to help with the execution of your project. These tools will give you an overall service adoption plan, example of personas, helpdesk guidance, and even a “day in the life” training sheet. Microsoft has indicated that they will continue to enhance this by adding additional tools and guidance over the next few months. Check back in a few days as I’ll be covering Part 2 — Start phase for Teams Adoption! See you then!

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Brian Siefferman

Brian is a Technical Consultant for Perficient’s Unified Communications practice focusing primarily on Skype for Business and Microsoft Teams workloads. He has been in this role since December 2017 and has an active presence blogging about all things Teams related. Currently, Brian resides in the suburbs of Chicago and enjoys running, swimming, weight lifting, and playing soccer in his free time.

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