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Managing Coexistence and Interop in Microsoft Teams (Part 1)

One of the biggest concerns when switching from Skype for Business to Teams revolves around the ability for the two products to work together. However, what is often overlooked is what will be required to meet these expectations. Fear not, in this article we’ll be discussing the high level in’s and out’s for interoperability and […]

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Skype for Business Online Being Retired in 2021

Say it ain’t so! Our beloved Unified Communications platform will sadly be pushing up daisies starting July 31, 2021. For most of us working with Skype for Business (Online) we knew it was only a matter of time before Teams took the throne as Microsoft’s preferred UC/IC product. Microsoft has made this clear over the […]

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Security and Compliance in Microsoft Teams

Whether your company has 10 people or 10,000 people, security measures need to be in place to ensure a safe, secure, and compliant environment for your end users. Many companies will often be required to adhere to certain security regulations and compliance standards but rest assured Microsoft has your back.  Microsoft understands this need for […]

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Auto Attendants & Call Queues in Microsoft Teams

Auto Attendants and Call Queues have come a long way since their infancy in Skype for Business Online. Although they aren’t perfect, Microsoft has made some great advancements in what they can do and how they function within Skype for Business Online and Microsoft Teams. In today’s article we’ll be discussing the in’s and out’s […]

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Data Loss Prevention (DLP) Overview for Microsoft Teams

Protecting your data has become one of the utmost important aspects within Information Technology. Luckily, with recent advancements in Microsoft Teams you now have the capability of implementing data loss prevention policies for both your chat and channel messages! In today’s article we’ll discuss what DLP is and why you should extend this capability into […]

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Introducing Policy Packages for Microsoft Teams!

So you may have clicked on this link thinking, “what the heck is a policy package and why haven’t I heard of this?” Well you’re not alone as I had to do some research myself before I fully understood what Microsoft was planning. As of 7/24/19 policy packages have not been rolled out to tenants […]

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Microsoft Teams Direct Routing Health Dashboard

Not long ago I posted a blog series on Direct Routing, which I highly encourage you to check out if your organization will be going this route. To add on to this, Microsoft has recently released a Health Dashboard for Microsoft Teams Direct Routing which will allow you to monitor your connection between your SBC […]

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Data Loss Prevention (DLP) in Microsoft Teams

Protecting your information has become increasingly important and businesses now require that you comply with business standards and industry regulations to ensure the sensitive data is kept safe. Although it has become easier to communicate with other colleagues than ever, this also introduces potential disclosure of sensitive data like financial data or PII (personally identifiable […]

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Direct Routing March 2019 (Part 5 of 5)

Welcome back to the final blog in our Direct Routing series! Last time we discussed how to leverage multiple SBC’s in your environment as well as how to configure your SBC to support Direct Routing. This time we’ll wrap things up by discussing the user provisioning process, types of configurations you may have, and lastly […]

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Direct Routing March 2019 (Part 4 of 5)

Welcome back! First and foremost apologies for the long wait on this blog post. Planning for a wedding, moving, and work is surprisingly time consuming ;). Anyways, last time we discussed dial plans, voice routing basics, and how to prepare for Direct Routing. This time we’ll discuss how to leverage multiple SBC’s in your environment […]

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What’s Coming to Microsoft Teams? (May 2019)

Summer is just around the corner and that’s not the only thing to be excited about! Microsoft Teams has a bunch of new features on its road map that are worth noting! In this article we’ll go over some of the exciting new features that are currently in development! Currently In Development As of today […]

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Direct Routing March 2019 (Part 3 of 5)

Welcome back to part 3 of our Direct Routing blog series! In this article we’ll discuss voice routing basics and how you can plan for Direct Routing. With that being said, let’s jump right in with the first topic on dial plans. Dial Plans What gives Teams users the ability to dial a phone number? […]

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Direct Routing March 2019 Updates (Part 2 of 5)

Welcome back to the second blog in our “Direct Routing March 2019 Updates” blog series. Last time we talked about what exactly Direct Routing is, how it can benefit your organization, and about certain considerations that you should account for before implementing Direct Routing. This time, take a look at what’s under the hood by […]

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Live Events in Microsoft Teams

If you weren’t able to attend Enterprise Connect you may have missed some of the exciting announcements. One of most exciting announcements revolved around the GA (general availability) of Live Events in Microsoft Teams. If you’re unsure of what Live Events are, then don’t worry we’ll be covering that as well as how this feature […]

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Direct Routing March 2019 Updates (Part 1 of 5)

Last year Microsoft released something referred to as BYOT (Bring Your Own Trunk). Upon its GA release, this was renamed to Direct Routing for Microsoft Teams. Direct Routing is very similar to the offering in Skype for Business Online (CCE) however Direct Routing will not require the large footprint that was required for Cloud Connector […]

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Core Components of Microsoft Teams – Part 5 – Exchange

Welcome back to the last article in the “Core Components of Microsoft Teams” blog series! Throughout this series we’ve explained how different Microsoft products are leveraged within Microsoft Teams. Today, we’ll wrap things up by discussing how Microsoft Teams uses Exchange. How does Teams use Exchange? Teams uses Exchange in various ways. One of the […]

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Core Components of Microsoft Teams – Part 4 – SPO & ODfB

Hello and welcome back to part 4 of the “Core Components of Microsoft Teams” blog series! Last time we discussed Office 365 Groups and how they are leveraged by Microsoft Teams. In a similar fashion, today we’ll be covering how SharePoint Online and One Drive for Business tie into Microsoft Teams. This will be a […]

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Core Components of Microsoft Teams – Part 2 – Azure AD

Welcome back to part 2 of the “Core Components of Microsoft Teams” blog series! This time we’ll be discussing what Azure AD is and how it relates to Microsoft Teams. What is Azure Active Directory (AAD)? Azure Active Directory (AAD) is Microsoft’s multi-tenant , cloud based directory and identity management service. Azure AD combines the […]

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Core Components of Microsoft Teams – Part 1 – Architecture

Welcome to a new blog series on Microsoft Teams! In this series we’ll be covering all core components as it relates to Microsoft Teams. Specifically, in this first article we’ll discuss the architecture of Teams as this will lay the foundation for the next 4 articles in this series. In the next few articles we’ll […]

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