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Upgrading to Microsoft Teams: IT Admin Edition (Part 2)

Welcome back to the second blog in our upgrading to Microsoft Teams: IT Admin Edition series. If you are just joining us for the first time, I encourage you to check out the first blog in this series as it covers some important concepts for you IT admins out there! This time we’ll be discussing […]

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Types of Apps in Microsoft Teams

If you have been using Teams on a regular basis you may have noticed the importance and value that apps can provide. However, in certain circumstances you may not want all app types available to everyone in your organization. For that reason, we’ll be discussing the different app types and the value they can provide. […]

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Top 5 Requests for Microsoft Teams Features and Functionality

Microsoft Teams has increased its features and functionality by leaps and bounds over the past couple years and this is only the start! Microsoft has invested a lot of time and effort into this tool to make it the true “hub for teamwork” that they intend for it to be. With all that being said, […]

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What’s Coming to Teams? (Q4 2019)

We’re just over a week into Q4 of 2019 which means Microsoft Ignite is just around the corner! Microsoft Ignite is not one to disappoint when it comes to new updates around Skype for Business and Teams. With that being said, let’s take a look at the Microsoft Roadmap and see what they have in […]

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Teams Tip: Blocking PSTN numbers in Teams

Are you plagued with constant robo calls, spam calls, calls from telemarketers, or calls from that one person you just really don’t want to speak to? Well you’re in luck, because now you can easily block any PSTN numbers within Teams! In today’s Teams tip we’ll outline a small feature Microsoft released in Teams that […]

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Upgrading to Microsoft Teams: IT Admin Edition (Part 1)

If you’ve read my previous blogs, I talked a lot about the upgrade process from Skype for Business to Microsoft Teams. However, this covered the overall planning process but did not cover what things would look like from an IT administrator perspective. Well, lucky for you that is what we’ll be covering in this blog! […]

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Send Emails to a Teams Channel – One Tip You Can’t Live Without

Since Microsoft Teams utilizes multiple services within Office 365 (i.e. Office 365 groups, Exchange, SharePoint and OneDrive), it can often incorporate a lot of the functionality from those services that you might not have thought possible. Microsoft Teams is all about productivity and teamwork, so after learning today’s Teams tip, you’ll find that it’s something […]

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Managing Coexistence & Interop in Microsoft Teams (Part 3)

Welcome back! You’ve made it to the final blog in this series on managing coexistence and interoperability in Microsoft Teams! Last time we discussed in-tenant interop flows. This time we’ll wrap things up by discussing external access/federation and how this differs from coexistence. For those of you coming from the Skype for Business world, you […]

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Managing Coexistence and Interop in Microsoft Teams (Part 2)

Welcome back! In part 1 of this blog series we covered at a high level what coexistence and interoperability between Skype for Business and Microsoft Teams involved. This time, we’ll take things a step further by looking at the technical view of interoperability scenarios you’ll need to know in order to implement this in your […]

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Managing Coexistence and Interop in Microsoft Teams (Part 1)

One of the biggest concerns when switching from Skype for Business to Teams revolves around the ability for the two products to work together. However, what is often overlooked is what will be required to meet these expectations. Fear not, in this article we’ll be discussing the high level in’s and out’s for interoperability and […]

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Skype for Business Online Being Retired in 2021

Say it ain’t so! Our beloved Unified Communications platform will sadly be pushing up daisies starting July 31, 2021. For most of us working with Skype for Business (Online) we knew it was only a matter of time before Teams took the throne as Microsoft’s preferred UC/IC product. Microsoft has made this clear over the […]

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Security and Compliance in Microsoft Teams

Whether your company has 10 people or 10,000 people, security measures need to be in place to ensure a safe, secure, and compliant environment for your end users. Many companies will often be required to adhere to certain security regulations and compliance standards but rest assured Microsoft has your back.  Microsoft understands this need for […]

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Auto Attendants & Call Queues in Microsoft Teams

Auto Attendants and Call Queues have come a long way since their infancy in Skype for Business Online. Although they aren’t perfect, Microsoft has made some great advancements in what they can do and how they function within Skype for Business Online and Microsoft Teams. In today’s article we’ll be discussing the in’s and out’s […]

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Data Loss Prevention (DLP) Overview for Microsoft Teams

Protecting your data has become one of the utmost important aspects within Information Technology. Luckily, with recent advancements in Microsoft Teams you now have the capability of implementing data loss prevention policies for both your chat and channel messages! In today’s article we’ll discuss what DLP is and why you should extend this capability into […]

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Introducing Policy Packages for Microsoft Teams!

So you may have clicked on this link thinking, “what the heck is a policy package and why haven’t I heard of this?” Well you’re not alone as I had to do some research myself before I fully understood what Microsoft was planning. As of 7/24/19 policy packages have not been rolled out to tenants […]

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Microsoft Teams Direct Routing Health Dashboard

Not long ago I posted a blog series on Direct Routing, which I highly encourage you to check out if your organization will be going this route. To add on to this, Microsoft has recently released a Health Dashboard for Microsoft Teams Direct Routing which will allow you to monitor your connection between your SBC […]

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Data Loss Prevention (DLP) in Microsoft Teams

Protecting your information has become increasingly important and businesses now require that you comply with business standards and industry regulations to ensure the sensitive data is kept safe. Although it has become easier to communicate with other colleagues than ever, this also introduces potential disclosure of sensitive data like financial data or PII (personally identifiable […]

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Direct Routing March 2019 (Part 5 of 5)

Welcome back to the final blog in our Direct Routing series! Last time we discussed how to leverage multiple SBC’s in your environment as well as how to configure your SBC to support Direct Routing. This time we’ll wrap things up by discussing the user provisioning process, types of configurations you may have, and lastly […]

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Direct Routing March 2019 (Part 4 of 5)

Welcome back! First and foremost apologies for the long wait on this blog post. Planning for a wedding, moving, and work is surprisingly time consuming ;). Anyways, last time we discussed dial plans, voice routing basics, and how to prepare for Direct Routing. This time we’ll discuss how to leverage multiple SBC’s in your environment […]

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What’s Coming to Microsoft Teams? (May 2019)

Summer is just around the corner and that’s not the only thing to be excited about! Microsoft Teams has a bunch of new features on its road map that are worth noting! In this article we’ll go over some of the exciting new features that are currently in development! Currently In Development As of today […]

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