By now, it’s old news that Salesforce is connecting to files stored in Microsoft’s SharePoint Online service, the portals-and-collaboration piece of Office 365. The official announcement may have been made this morning, but it hit the channel months ago and was unveiled with much fanfare when it was previewed at Dreamforce 2014 this fall. Since then, our Perficient team has been doing a lot of thinking about this integration, how and when to use it, and what it means.
Configuring Files Connect to Use Documents From SharePoint
One of the values of having award-winning national practices for both the Salesforce and Microsoft platforms is the chance to work with talented colleagues across technology stacks. The result was this case study by Bob Graham, which gives a great overview of how we used Files Connect from Salesforce to access documents stored in SharePoint Online. After collaborating with peers in our Salesforce team, Bob took the time to write this helpful piece up. In it, he walks you through the steps he took to plan, connect, and ultimately leverage files stored in SharePoint within the Salesforce user experience. It really is as easy as it looks.
The Greater Implications
“Okay, Perficient,” you might say now, “that’s how you make it work– but what does it mean?” The obvious answer is the surprising amount of collaboration being shown between the direct actors engaged here– Microsoft and Salesforce– and that’s covered well over at TechCrunch. It’s fascinating that of all the cloud-based file systems Salesforce could have partnered with for this, the first one in the line was actually Microsoft.
In a macro sense, it’s perfectly rational– the world is growing smaller and more connected, and the days of the one-vendor ecosystem are long dead. Sure, Microsoft has a competing CRM platform (Dynamics) and Salesforce has its own portal solution (Communities), but as much as anything, this announcement is an acknowledgement that neither company is the market leader in those secondary spaces. This is two giants connecting like to like– the dominant platforms for CRM and file-sharing, respectively– and making it easier for customers to choose best-of-breed cloud solutions over monolithic enterprise architectures focused on vendor rationalization.
That’s kind of a big deal, wouldn’t you say?
