Over the past fifteen years I’ve spent thousands of hours helping healthcare organizations adopt and get the most out of their CRMs. These efforts have changed significantly as the market has evolved. Part of my job has been to change the mindsets of those that had been doing it one way for decades. The highly […]
Implementation of Multi-Factor Authentication (MFA) in Salesforce
What Is MFA, and Why Is It Important? As the security landscape evolves and threats compromising user credentials become more common, it’s important to implement strong security measures to protect your business and customers. Multi-factor authentication (MFA) is one of the easiest, most effective ways to prevent unauthorized account access and safeguard your Salesforce data. […]
Salesforce CPQ Overview
CPQ Salesforce CPQ stands for Configure, Price, Quote. It’s an extension of your customer relationship management platform (CRM). Salesforce CPQ is a sales tool for companies to provide accurate pricing with any given product configuration scenario. CPQ gives your sales team easy to use software available on any device due to its cloud-based platform. CPQ […]
Vlocity CPQ in a Nutshell
Imagine you are the owner of a company that sells electrical products. With Salesforce CRM, your marketing team was able to gather more and more customers. But you notice that the sales team is taking a much longer time to close sales. The sales team uses traditional methods; spending too much time filling out Excel […]
An Introduction to Lightning Web Components
In Salesforce, Lightning Web Components (LWC) are a revolutionary change in the lightning platform programming paradigm. If you are new to Lightning Platform and you have been developing solutions outside of Salesforce with the help of HTML and JavaScript, then you will find LWC is a piece of cake. In this blog, we will be […]
Perficient Listed in Two Q3 Forrester DPA Reports
In order to meet customer demands, organizations are looking to expand their digital process automation (DPA) services. As a result of these increased demands, the focus of DPA has moved from concerns about cost reduction to an emphasis on digital transformation. Traditional methodologies are being refined to focus on the customer journey and to ensure […]
Getting Patients to Come Back: Salesforce Revenue Recovery for Healthcare Providers
From crisis to recovery, healthcare providers have been on the front lines for months, protecting the health, safety, and well-being of communities nationwide. But as restrictions are lifted and doors are reopened, there’s another big challenge on the horizon for many healthcare systems. The big question: when will patients come back – and how quickly? […]
COVID-19 Care with Salesforce & Perficient: No-Cost Response Solution for Healthcare
With the impact of the COVID-19 pandemic, many healthcare systems are struggling with limited ways to direct patients to trusted (and often rapidly evolving) information. Stressed systems. Up to 20x the normal call volume. Gathering and analyzing massive amounts of data quickly. The list of challenges goes on, but so do the resources and partners […]
Perficient Attains MuleSoft Premier Partner Status
At the start of 2020, MuleSoft elevated Perficient to Premier Partner status within the MuleSoft partner network. We are excited to announce our partnership elevation and continue growing our relationship on both ends with a trusted leader in digital experience and business optimization. MuleSoft Anypoint Platform is the only product connectivity platform for designing, developing, […]
Growing Healthcare and Digital Marketing Expertise with Acquisition of MedTouch
We are thrilled to announce that we are expanding our capabilities in digital health solutions with the acquisition of MedTouch. MedTouch is an award-winning $13 million annual revenue digital healthcare marketing and technology consulting firm. The imperative to provide customers with thoughtfully designed and effective digital experiences is at a high right now for healthcare […]
Trailblazers, Together: Takeaways from #DF19 Opening Keynote
Dreamforce 2019 is officially underway! It’s always one of the biggest events of the year in San Francisco, packed with energy, innovation, announcements and plenty of parties (not to mention, thousands of people who should have worn more comfortable shoes). So what’s all the buzz about anyway? To kick off this year’s event, Chairman and […]
5 Technology Quotes to Motivate You Through a Monday
How To Make it Through a Monday Some people love Mondays and some people hate them. If you love Mondays, more power to you. Embrace the week with a fresh perspective, smile, and share your favorite tips to crush your work week in the comments below. If you hate Mondays, you might consider a strategy […]