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New date for discontinuation of support for SBC in Exchange UM

Well, Microsoft likes to keep us on our toes. You may remember my blog post from back in February when I stated that Microsoft announced the end of support for Exchange Online Unified Messaging for 3rd party PBX connections via SBC (Session Border Controller) would be “discontinued July of 2018“. Well… Microsoft has changed that date […]

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Skype For Business 2015 Services Frustration

I recently ran into a problem with a Skype for Business 2015 on-premises deployment where certain services randomly failed to start. After successfully deploying and testing the services it was time to patch the OS and reboot. This is where things became interesting. As you can see from the screen grab below there were specific […]

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April Updates – Microsoft Teams

Microsoft Teams has recently come out with some exciting new features and functionality which makes this hub for teamwork an even more robust tool. In this article I’ll go over some of those updates that have rolled out or are in the process of rolling out over the last few weeks. April Updates for Users […]

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Skype for Business Online Advanced Network Assessment

Perficient partners with Integrated Research to deliver their UC Assessor and Path Insight detailed network and environmental analysis. UC Assessor is a cloud-based tool that is designed to work with not only Skype for Business, but many different vendors such as AudioCodes, Avaya, and Cisco. So, why conduct an advanced network assessment? Here are a […]

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New Microsoft Teams & Skype for Business Admin Center Released

Well you’ve been patiently waiting and Microsoft has finally answered your prayers. The new Microsoft Teams and Skype for Business Admin Center is now in the process of being rolled out across all tenants. If you notice that your tenant still only shows Skype for Business Admin center, no need to worry. Microsoft is rolling […]

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Making the Most of the Skype for Business Network Assessment Data

In my prior blog, I covered how to automate the process of running a Skype for Business Online network assessment. You can read about it here. A network assessment using the free Microsoft tool generates a CSV file which is used to record the results. You can download the assessment tool from here. We will […]

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Automating the Free Skype for Business Network Assessment Tool

My colleague Jeff Brown has already covered the reason for running a network assessment. He also covered how to run the assessment. I’d now like to show you how you can automate the process and scale it so that you can collect data from multiple end-points, or even sites. You can read more about Jeff’s […]

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Where is my Teams Meeting add-in for Outlook?

So you’ve installed the Teams desktop app and you’re ready to start scheduling Teams meetings in Outlook. One problem…there is no option to make it a Teams Meeting. Well you’re not alone, because apparently this has been an issue among many Teams users. As luck would have it, there are quick fixes if you run […]

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Introducing Microsoft Teams & Skype for Business Admin Center

Extra! Extra! Read all about it! Microsoft Teams is joining Skype for Business in the admin center! You may have seen the news in your tenant/online regarding the exciting news that Microsoft Teams is finally joining Skype for Business in the Admin Center. For the admins that are not fond of using PowerShell for everything, […]

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Microsoft Teams 101

So you’ve heard all the hype around the new Microsoft product called “Teams”, but you’re not exactly sure what it DOES. Worry not, this article will cover: A high level overview of Microsoft Teams Assessing readiness for Microsoft Teams Best Practices when implementing Microsoft Teams As an added note, this blog post is not a […]

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Microsoft Earns Top Honors at Enterprise Connect 2018

Enterprise Connect 2018 is wrapping up and over the past year there has been an abundance of new exciting products and services released into the world of Unified Communications. However, there can only be one winner and Microsoft has earned top honors this year for its reinvigorated intelligent communications solution called Microsoft Teams. Microsoft Teams […]

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Access Web Apps is Retiring | Switch to PowerApps Now

As the retirement of Access Web Apps (AWA) nears, now is the perfect time to switch to using PowerApps. AWA offers a simple export method for converting your data to SharePoint lists, and following the few steps below, you’ll be able to get a PowerApp running on that data in minutes.   Export Your Data […]

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Discontinuation of support for SBC in EXO Unified Messaging

You may remember back in July 2017, Microsoft announced that support for Exchange Online Unified Messaging for 3rd party PBX connections via SBC (Session Border Controller) would be discontinued July of 2018. Microsoft’s intention to discontinue this support would allow them to focus on providing the best quality of service for their voicemail-enabled mailboxes in […]

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Skype Online – Telephone Number and LineURI Do Not Match

I have ran into a particular issue a few times when activating phone numbers in Skype for Business Online Phone System. If you don’t look in the right place, you might be left scratching your head as to what the problem is. The Problem The user will be assigned a phone number using the Set-CsOnlineVoiceUser command […]

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Skype for Business – Controlling Contact Privacy Options

By default in Skype for Business, any two users (internal or external) who can communicate with each other can also see each other’s presence information. Some organizations may want to give their end users control on who they want to see their presence information. This can be configured through a feature called Privacy Mode, and […]

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Office 365 – Microsoft Teams Adds Calling Capabilities

Yesterday Microsoft announced the availability of new calling capabilities in Teams, including PSTN dialing, call history, hold/resume, speed dialing, call transfer, voicemail, and many more features. This follows Microsoft’s announcement at Ignite 2017 that Teams will replace Skype for Business as the primary communications tool in Office 365, and adding these calling capabilities moves us […]

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Customizing Your SharePoint Form with PowerApps is Live

What We’ve All Been Waiting For. Following the team’s Q3 update, it was only a matter of time before they turned on the power for a long awaited piece of functionality. Unfortunately, it’s only rolling out to first release tenants, but that shouldn’t stop people from starting to get their hands on it. After Ankit […]

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Clarity Connect: Contact Center for O365 & Skype for Business

Gain all the advantages of a cloud contact center while still leveraging your investment in Office 365 or Skype for Business with Clarity Connect. Clarity Connect was developed exclusively for and is native to Skype for Business. As a result, no additional software clients need to be installed – agents and supervisors can just open […]

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Microsoft Teams – Features & Capabilities Roadmap Released

During Ignite 2017, several Microsoft representatives made comments that a features and capabilities roadmap for Microsoft Teams would be released in October. Holding true to this promise, Microsoft released the roadmap last week in this blog post in the Microsoft Tech Community. The roadmap lists what is available today and what is coming for three […]

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Having Trouble with Exchange Online Distribution List Management?

During migration from an on-premises Exchange system to Exchange Online, group management functionality is lost. A known limitation of Exchange Online prevents migrated users from managing distribution lists previously stored on premises. Our new app can help. Check out our video, and contact us to learn more!

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