Posts Tagged ‘user experience’

I came across the article Google: Reasons Why Nobody Uses Your App in my favorite iPhone app Zite.  The article is about a presentation given by Tomer Sharon, a user researcher at Google, at Google’s I/O Conference. I embedded the video here for you to view. Tomer identifies reasons why nobody uses your app.  I want to extend […]

CMSWire has a thought provoking article about the “Changing Nature of Search” The author Gerry McGovern notes that search changes over time and changes based on our behavior with applications and sites.  Once we find a site to apply to a specific task like cheap airfare, then we stop hitting Google or Bing for example. […]

Carol Rozwell, VP Distinguished Analyst at Gartner provided insights into her research on human brain activity and how this knowledge can be used to help increase digital experience in the solutions we deliver at the Gartner Portal, Content and Collaboration Summit last week. She answered to key questions. What does recent research teach us about […]

Gartner PCC Conference Keynote: Deliver Excellent Engagement Through Mobile, Social and Analytics Jeffrey Mann and Susan Landry set the tone for the Gartner PCC conference this week by speaking to the digital workplace of the future. In their keynote on Monday, they encouraged attendees to think beyond managing systems and focus on finding a deeper way […]

Now that Windows XP end of life is here, if you are one of those companies still hanging on, there’s likely a bit of panic on what exactly to do. Well there is good news, bad news, and then some more good news. If you are in an industry that has heavy governing compliance, like […]

This is a wide ranging presentation on how to create the personalized experience.  Ryan Sockalosky started with the business challenges and then moved into the how. You face a variety of challenges: Ease of use with familiar tools to create sites Create, reuse, and consumer content across many different devices and channels Surface the right […]

Eric Overfield (@ericoverfield) and Rita Zhang gave an informative session. It was chock full of examples and example code.  I couldn’t grab the code examples but a lot of the best practices and screenshots from live sites I was able to grab.  They started with the three pillars of Responsive Design: Fluid Grid Must use a […]

CIO and CMO convergence has been mentioned by many esteemed thought leaders as the key driver to digital marketing (DX) success.  At Perficient, we very much agree with that statement.  See below for a few great examples: https://blogs.perficient.com/microsoft/2013/10/the-blurring-line-between-cio-and-cmo/ https://blogs.perficient.com/portals/2013/12/09/cmo-and-cio-need-to-work-together/ We also believe that the age old adage, “you can lead a horse to water, but […]

Bill Pappalardo and Tim Reilly spoke about the work they’ve done with a portal at Tufts Health Plan. About Tufts They are the second largest health care plans in MA with over one million members. They are ranked by NCQA one of the top health plans for the past nine years. As part of this: […]

Kevin Orbaker, Director at Perficient, recently wrote a blog post about the challenges that Healthcare.gov has been facing and provides three take-a-ways that are important for every software deployment. I have been following the rollout of the federal governments HealthCare.gov website and the subsequent healthcare exchanges. I have been reading many articles outlining the challenges […]

I have been following the rollout of the federal governments HealthCare.gov website and the subsequent healthcare exchanges. I have been reading many articles outlining the challenges that the team has faced with such a massive implementation, in a limited timeframe. There are many lessons to be learned from the HealthCare.gov story, but I would like […]

When Healthcare.gov launched, it drew an understandably high number of initial users. Millions poured onto the site, but they weren’t able to sign up for insurance due to technical glitches. As an impartial observer, it was interesting to watch media outlets struggle to find even one person that was able to sign up successfully. The […]