Good UX Means Good Business
In a world where technology is rapidly advancing and user expectations are rising, it’s no longer enough to have an average user experience; to delight your users and surpass your competition you must strive for the exceptional.
Kevin Orbaker, Director at Perficient, recently wrote a blog post about the challenges that Healthcare.gov has been facing and provides three take-a-ways that are important for every software deployment.
I have been following the rollout of the federal governments HealthCare.gov website and the subsequent healthcare exchanges. I have been reading many articles outlining the challenges that the team has faced with such a massive implementation, in a limited timeframe. There are many lessons to be learned from the HealthCare.gov story, but I would like to share three take-a-ways that struck me as important for EVERY software deployment, no matter how big or small.
To read Kevin’s full blog post, click here.