Building on my last post about Delighting the Customer, let’s dive into how to respond to client feedback. A strong feedback loop is mission critical. To keep your client relationships at their best, you need to know what they are thinking. Soliciting Formal Feedback You need to be intentional about requesting feedback regularly and systematically. […]
Posts Tagged ‘Software Consulting’
Delighting the Client
In the last decade, “delighting the customer” has been quite popular in digital marketing. Clients have focused on user experience both online and offline. A delighted customer becomes loyal with brand affinity and drives long-term growth through positive word-of-mouth. At Perficient, we manage two levels of delight: our clients and their customers. By delighting their […]
A New Normal: Developer Productivity with Amazon Q Developer
Amazon Q was front and center at AWS re:Invent last week. Q Developer is emerging as required tooling for development teams focused on custom development, cloud-native services, and the wide range of legacy modernizations, stack conversions and migrations required of engineers. Q Developer is evolving beyond “just” code generation and is timing its maturity well […]
Remote Work vs Office Work in Software Consulting: What’s the Best Scenario in 2024?
The pandemic accelerated the adoption of remote work in the technology sector, especially in software consulting firms. However, now that the situation has changed, what is the most suitable work model for this sector that promotes employee well-being? The Hybrid Model: A Customized Solution for Software Consulting Firms A recent Gartner study: Future of Work […]