Posts Tagged ‘social’

Mark Polly, a director at Perficient, recently wrote a blog post on customer engagement technology trends that were discussed while attending a panel discussion at Customer Engagement World in New York.  The panelists addressed many topics on the latest technology trends that are being utilized to continue and improve engagement with customers.  Trends that were discussed included new […]

Each and every time my colleague, Rich Wood, speaks on a webinar or presents at an event, I know it’s going to be good. Whether his audience is more business or technically oriented, or a healthy mix, he has a knack for presenting content in an engaging manner and a way that’s easy to digest […]

Disparate data creates marketing complexity and lost revenue.  82% of enterprise marketers have no synchronized view of customer data.  The promise of having a 260 degree view of a customer is beautiful but it represents a big challenge. first party data – from you send party data- from your partners in the same ecosystem third […]

In the BufferSocial blog, Kevan Lee posted an article for Social Media Managers.  The post takes a look a “typical” social media manager’s day and breaks down that day into many different activities, represented in the info graphic here.    Mr. Lee also provides several different views on how other people spend their days managing social […]

Yammer has a full range of features to help you communicate openly and expedite decision making, open new collaboration channels and breakdown email silos. Let’s start looking at our current ways of communicating with our team. A typical project is slated to begin and end with a vision and goal. In order to achieve these, […]

We see a lot of scenarios where clients are moving their intranets successfully to the Office 365 cloud with SharePoint Online.  This is the easiest, smoothest path to an social intranet on the Microsoft platform, due largely to the ever-closer relationship between Yammer and the rest of the services in Office 365. That said,there are […]

Ok, I’ve got to admit I really meant to say “Almost everything you need to know in first Release.” The more you share, the more you get. Believe in that? Office 365 community does and as a result , this week Microsoft hosted “Delve Yamjam” to coincide with the launch of the new Office 365 […]

Microsoft position as a Leader in Gartner’s 2014 Magic Quadrant for Social Software in the Workplace has moved to the top.

As Microsoft continues to blend and expand Yammer capabilities across the platform, they have retired Tags and Notes in SharePoint Online. Key factor to note is that users can no longer create create or access existing tags or notes. The only option is for SharePoint Online admins to export all existing tags and notes via an archived […]

Enterprise social.  It’s not the greatest thing since sliced bread (The Beatles, frozen custard and computer-generated animation all make stronger cases for that title) but lately it seems like it’s close.  That said, for all of its growing popularity, our experience tells us that a good deal of what people believe about social networks– and how to […]

CIO.com has an article titled, “Enterprise Collaboration Will Drive Digital Transformation“.  Perhaps a more descriptive but longer title would be, “Digital Transformation Will Happen But Those Who Succeed Will Collaborate Across The Enterprise”  It’s not the catchiest title of course.  However, it highlights how to make any transformation successful.  The author, Matt Kapko, notes “The CIO […]

IBM’s 2014 Digital Experience Conference started Wednesday off with a great session by Mac Guidera, Social Workforce Strategist from IBM, titled “Why Social Needs to be Part of Your Portal.”  The session was very insightful blending a mix of statistics, trends, best practices and insightful thoughts. Social Business Patterns Patterns represent modernized processes with dynamic, […]