Posts Tagged ‘Retail’

On Monday, Microsoft along with Sitecore and Vantiv announced alliances that will impact your commerce options and capabilities for your Sitecore investment. Sitecore and Microsoft plan to build a new joint e-commerce integration between Sitecore’s Customer Engagement Platform (CEP) and Microsoft Dynamics to be able to provide improved channels for in-store and digital experiences. This […]

Information will be the basis for competitive advantage so make it everything you do. A decisive theme conveyed during a number of sessions at NRF for retailers has been the demand for knowledge automation. Ginni Rometty set the tone with a call to arms during the IBM Keynote. Whether it’s uncovering new sources of information […]

Cloud, social, mobile. If these three technologies are in orbit around each other, then APIs are the forces of gravity making it possible. APIs (application programming interfaces) are the glue technology making cloud, social, and mobile possible, and are gaining traction as the fast-track channel for retailing. APIs, specifically web APIs, are simple, lightweight software […]

Mobility Convergence Mobile continues to transform retailing as digital technology not only alters the way in which the Connected Consumer shops but who controls the relationship. From social interactions and marketing to commerce and in-store experiences, mobile technology will be the bridge that connects digital and physical shopping experiences for retailers as they strive to […]

I promise not to talk about drones (well, maybe just a little.) In 1860, with 120 riders, 184 stations, 400 horses and several hundred personnel, the Pony Express reduced the time for messages to travel across the United States to 10 days. It was a successful innovation, but still not fast enough, and after 18 […]

The cloud trend continues into 2014 as more cloud platforms mature, confidence in security and reliability grows, and the retail use cases for cloud begin to overlap with driving trends like mobile and big data. Analysis from Aberdeen and Accenture show retail investments doubling or tripling through 2015 as cloud business cases begin to prove […]

Our third Retail Tech Trend of 2014 is the continuing endeavor to know everything about everything with analytics and big data. Retail has led the way in leveraging shopper and shopping data for greater customer-centricity, and the combination of staggering growth in available data and maturing of the analytics infrastructure will conspire for even sharper insights. […]

In case you missed it, we’ve kicked off our list of retail technology trends you can’t ignore in 2014 and covered Social Commerce and Marketing in our first post. The proliferation of social media, smartphones, tablets, mobile wallets, and wearable technology all made headlines in 2013. These converging technology trends have helped formulate the Age of […]

What better way to start off our retail technology blog than by doing a run down of our predictions for the top 10 retail technology trends for 2014! Be sure to bookmark our blog as we unveil and discuss each of these prevalent trends heading into next year to help your organization prepare for the […]

Consumers will continue to dictate investments in retail technology next year (this is not a surprise really) to satisfy today’s “smart shopper”. To keep pace with new customer demands like “click and collect”, mobile couponing, showrooming and geo-targeting, personalized recommendations and other customer experiences to support omnichannel retailing, brands will rely on three key investments […]

According to recent reports released by comScore and the National Retail Federation, online shopping during Cyber Monday reached record-breaking levels while overall holiday spending was flat compared to previous years. Despite month-long online promotions that led many experts to predict declining revenues during Cyber Monday, e-commerce spending increased approximately 20% from 2012.  Mobile shopping continued […]

With an increasing amount of online purchases and transactions year-over-year and more than $80 billion lost in 2012 due to poor online shopping experiences, it has become too costly to neglect your customers’ user experience online. Retail organizations can alleviate these issues and optimize e-commerce sites through customer experience management solutions to dramatically improve profitability […]