From Exploration to Integration When the co-founder and “Senior Maverick” at Wired magazine, Kevin Kelly, speaks, you listen. In our latest episode of What If? So What? Jim Hertzfeld sits down with Kevin Kelly, the Co-Founder of Wired magazine and one of the most respected observers of the digital age. Their conversation spans AI, organizational […]
Posts Tagged ‘podcast’
Deena Piquion from Xerox on Data, Disruption, and Digital Natives
In the new episode of the “What If? So What?” podcast, Jim Hertzfeld and Deena Piquion, chief growth and disruption officer at Xerox, discuss how disruption and digital transformation can position companies to succeed in a rapidly changing technology landscape. Deena is leading Xerox on a unique and pivotal reinvention journey as the company undergoes […]
Exploring Sustainability and Digital Transformation With Andi Orzehoski From LyondellBasell
In the latest episode of the “What If? So What?” podcast, Jim Hertzfeld speaks with Andi Orzehoski, director of brand content and digital communications at LyondellBasell. Andi shares her expertise on sustainability, digital transformation, and the critical role of change management in driving business success. The concept of a circular economy is one of the […]
Efi Pylarinou, Top Global Tech Thought Leader On FinTech
In the latest episode of the “What If? So What?” podcast, Jim Hertzfeld had the pleasure of speaking with Efi Pylarinou, a renowned FinTech expert, speaker, and author of “The Fast Future Blur.” Efi shares her journey from Wall Street to becoming a leading voice in financial technology and innovation. The conversation covers a wide […]
What if Your Digital Transformation Was as Easy as Changing Your Mind? An Interview With Brian Solis
In this episode of the “What If? So What?” podcast, Jim Hertzfeld talks with Brian Solis, a renowned futurist, author, and the head of global innovation at ServiceNow. Brian’s work has been instrumental in shaping digital strategies and customer experience strategies for many organizations. In this episode, He shares insights from his latest book, “MindShift,” […]
What if Tech Leadership Wasn’t About the Tech? An Interview With Jennifer Baker
In this episode of What If? So What?, Jim talks with Jennifer Baker, former CTO of Synovus. She shares her journey from unexpected career opportunities to becoming a trailblazing technology leader in the insurance and banking sectors, culminating in significant strides in product development, customer experience, and digital transformation. Beyond her professional accolades, Jennifer passionately […]
What if Your Job Isn’t Done Until the Customer’s Job Is Done? An Interview With Sunbelt’s Ron Gaines
In the latest episode of the “What If? So What?” podcast, Ron Gaines, senior manager of marketing technology and analytics at Sunbelt Rentals, joins us to discuss the company’s approach to driving customer success. Ron shares how Sunbelt Rentals is committed to ensuring that every interaction delivers real value to the customer. Ron highlights the […]
What if You Had 10 Seconds to Figure Out Your Customer Journey? An Interview with AMA’s Todd Unger
In this episode of the What If, So What podcast, Jim Hertzfeld speaks with Todd Unger, Chief Experience Officer of the American Medical Association and author of “The 10-Second Customer Journey.” The conversation uncovered valuable insights on customer experience (CX) and its impact on business growth. Unger emphasized the importance of adapting to the rapid […]
[Podcast] What if Your Mobile Provider Could Predict When Your Car Would Break Down?
In the latest episode of our podcast, we dive into the world of communications, media, and technology (CMT). Our guest, Kevin Colletti, director of digital strategy and consulting at Perficient, sheds light on how these once-distinct industries are rapidly converging in the digital age. The lines between telecom providers, media companies, and tech giants are […]
[Podcast] What if Digital Could Outsmart Climate Change? An Interview With Kristine Swan, Bayer
In our latest podcast episode, Jim talks with Kristine Swan, the VP of Digital Transformation and IT at Bayer Crop Science, for a conversation that’s as rich and fertile as the soil our future depends on. Kristine brings a personal touch to the digital revolution in agriculture, drawing on her roots on a Missouri farm. […]
[Podcast] What If Your Data Could Speak? The AI Revolution in BI. An interview with Nico Frantzen.
In this episode, Jim Hertzfeld speaks with Nico Frantzen, director of data and AI solutions at Perficient, as they explore the transformative role of generative AI in business intelligence (BI). Nico explains how generative AI and BI come together to create generative BI, which revolutionizes decision-making and data analysis and enables businesses to access insights […]
Commerce Strategist Shares CX Experiences on CMSWire Podcast
Customer experience (CX) is vital to the success of any business, and Perficient’s Lead Commerce Strategist Justin Racine joined CX expert Nichole Devolites on CMSWire’s CX Decoded podcast to share real-life examples of customer experience, from having to buy a gold velvet jacket twice to cancelling cable via AI chatbot. What You’ll Learn from the […]