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Red Hat Announces Significant Advances with RHEL 8 Release

Today during Red Hat Summit, Red Hat announced the launch of RHEL 8, Red Hat’s newest Enterprise Linux edition. Red Hat Enterprise Linux is an intelligent operating system built for enterprise hybrid cloud. Version 8 is the most recent update – and the first in five years. What’s New in RHEL 8 Red Hat Insights […]

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Oracle Sales Cloud: In-depth Look at Release 12 [Webinar]

Release 12 of Oracle Sales Cloud is just around the corner and with it comes some great improvements that make it an even more compelling solution for enabling modern sales in the cloud. Oracle Engagement Cloud is the crown jewel of the release, combining Oracle’s leading sales and service capabilities. From a single screen, users […]

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4 New Community Cloud Tools Digital Community Managers Will Love!

  Are digital communities the future of business? Salesforce thinks so. According to Nasi Jazayeri, executive vice president of Community Cloud, “Communities have become the connective tissue lining customers, partners and employees to companies and each other.” What is Salesforce doing to change the game with the next-generation of Community Cloud? With the Summer ’15 […]

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Digital Transformation and the Salesforce Service SOS Feature

Businesses are undergoing digital transformation in many different areas of their business – operations, finance, supply chain, support – and mobile is at the heart of almost every initiative. The number of mobile apps in the market continues to grow. In the area of support, digital transformation is forcing companies to rethink customer service and how […]

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Our Favorite Spring ’15 Salesforce Communities Features

  For those of you who don’t have time to read the Salesforce Spring ’15 Release Notes, here are the top three new Salesforce Communities features that you need to know about: Create a Case from a Question in your Community  Let’s say that a member of your self-service community posts a question about a […]

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3 New Chatter Features You Don’t Want to Miss in Winter ’15

A smarter way of collaborating, tighter security, and integrating with enterprise software like Microsoft Sharepoint or Office 365. While these three new Chatter features in the Winter ’15 release may not have much in common at first, what they represent to me is the true maturity of Chatter product. Chatter Questions: If you use Chatter internally, […]

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Territory Management 2.0: Three Things to Know Before Migrating

I recently blogged here about the top three reasons that you would consider enabling Territory Management 2.0, a Beta feature that Salesforce release this summer that can be enabled in place of the original Territory Management. While it offers some very exciting features, there are three limits that every organization should be aware of before […]

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Territory Management 2.0 Highlights

In Summer ’14, Territory Management 2.0 became available through a Beta program. It is an exciting offering, but still has some limits to consider before making the switch from the original Territory Management. Here are three reasons why you might want to consider using Territory Management 2.0. Our Favorite Features: Maintain multiple versions of your […]

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