With any Digital Transformation journey, various groups within your company need to coalesce together in order to move the organization forward. Adobe CIO Gerri Martin-Flickinger spoke about how Adobe had to harmonize their Marketing, IT and Product efforts to ensure their transformation journey was a success. You can read my blog article about what Adobe […]
Posts Tagged ‘marketing’
Is Customer Experience the Top Digital Trend for 2015?
If you listen to over 6,000 business professionals, the answer would be YES! Econsultancy, in association with Adobe has produced a Digital Trends report every year for the last several years. This year’s report, Digital Trends 2015, says Customer Experience is the top, single most exciting opportunity in the digital marketing world. 22% of the survey […]
Forrester Digital Experience Wave
Last week Forrester published their first Wave on Digital Experience Platforms. I was at the IBM Digital Experience Conference and it sounded like IBM was expecting good news from Forrester in this wave. In fact, Stephen Powers from Forrester was the Keynote speaker at the conference and one of the principal authors of the […]
Adobe Summit: Designing an integrated customer profile
Matthew Rawding, a Consulting Manager with Adobe. talked about how to use Adobe Campaign to create an integrated customer profile. So what is an integrated customer profile? An integrated customer profile is a main pillar of Adobe Campaign. Also included in Campaign are targeted segmentation, visual campaign orchestration, cross-channel execution, real time interaction management, and […]
Adobe Summit: New Video Analytics in Adobe Analytics
Scott Smith presented a session on video analytics. Analytics regarding video has been rough to achieve. There have been few standards and the complexity has been high. Abode has introduced a Video Heartbeat Tracking library where they hope to simplify implementation of video analytics. They also want to introduce stability into process and help you […]
Adobe Summit: The Convergence of Search and Social
Marc Blinder, Director of Social Marketing at Adobe and Jon Beeston, Director of New Product Innovation at Adobe presented on the trend of search and social convering. Twitter is a great example of that where we share but also search. Theme: Search and Social platforms are converging – which means successful marketers musth have one […]
Adobe Summit: Attribution and Media Mix Algorithms
There is a lot of buzz around attribution. In this session, Sid Shah from Adobe spoke about the following topics as it relates to Attribution and your Media Mix by looking at the following three items: Choose the right model Attribution does not equal Media Mix Media mix models should be realistic and predictive For […]
Adobe Summit: Understanding customer insight without getting creepy
In a different session one of the speakers said there is a fine line between understanding customer sentiment and being creepy. To get insight, you have to monitor what they say, what the do on your site and others’. But you don’t want to go too far and cross that creepy line. In this session […]
Adobe Summit: Testing & Targeting Simplified with Adobe Target
Daniel Hopkins, a Senior Consultant of Digital Strategy and Optimization regaled us with stories about how we could use Adobe Target. Have you ever wondered why optimizing your web site is sub-optimal? Why is it so hard? Quote: Simplicity is the ultimate representation (Leonardo DaVinci Uncomplicate the Process Optimization: To make the best or […]
Adobe Summit: Top New DAM features for Adobe Experience Manager
By the size of the line to get into this session, I’d say that Digital Asset Management is a hot topic. Elliot Sedegah and Greg Klebus from Adobe shared the top new DAM features in the AEM. First, DAM in Adobe is now called Adobe Experience Manager Assets. Managing digital assets can be a tedious […]
Adobe Summit: Open Architecture in the Marketing Cloud
Adobe is spending a lot of time and effort integrating all the products in the Marketing Cloud. Paulo Mottadelli, Sr. Manager of Marketing Cloud Product Management walks us through it. Why does open architecture matter? 10% of the features are used by 90% of the users while many features are only used by only a […]
Adobe Summit: Campaign, CrossChannel Marketing in a Digital World
Patrick Tripp and Stephane Bline presented on Adobe Campaign (formerly Neolane) They started off with a video on key information you know about customers like: bought 5 concert tickets is a season ticket holder opened but did not click season renewal How he bought his tickets 2 at the door 3 online Definition: Cross-Channel marketing […]