John Stossel, the host of a Fox News weekly program that highlights current consumer issues, was recently diagnosed with lung cancer. The good news is that it was caught early. It wasn’t his diagnosis that went viral, but rather the article he wrote from his hospital bed. “I have to say, the hospital’s customer service […]
Posts Tagged ‘Business Optimization’
Riding the Digital Tidal Wave in Telecommunications
Like all industries, the digital tidal wave is quickly transforming the telecommunications industry. Thanks to digital, operators are witnessing an evolving customer journey and a significant shift in the way customers and operators engage. The customer journey is increasingly becoming multi-channel as customer interactions integrate physical, online, and mobile digital touch points throughout the purchasing journey. The […]
Improving Clinical Operations with Enterprise Mobility
Last month, I read an article on the announcement from Apple’s CEO Tim Cook that stated Eli Lilly bought 15,000 iPads. The article, focusing on Apple’s mobility partner program, framed this as big news about Apple. I assume this will also significantly contribute to the Apple and IBM partnership as they build big data and analytics enterprise […]
Announcing Appian Corporation Partner Alliance
Perficient is proud to announce a partnership with Appian Corporation, a leading provider of a modern application platform for Business Process Management (BPM) and case management solutions. Appian is a technology platform – grown from business process management – for building custom business applications. Based in Reston, VA, Appian enables organizations to easily build, use, change, […]
Why Azure Should Be Part of Your Business Optimization Strategy
Business optimization is all about making investments that will reduce costs while driving efficiency and productivity, and the cloud is a big part of that, because it enables organizations to move quickly and achieve more, while spending less. 42% of IT decision makers planned to increase spending on cloud computing this year, according to Computerworld. […]
Salesforce + Cloud Integration = Maximize CRM Investments
We’ve reached a tipping point for digital transformation as organizations face new demands to innovate, differentiate and grow at a rapid pace. Businesses today are rethinking how they define customer value propositions and create new operating models with new digital technologies to support these two correlated activities. The challenge now is how fast and how far can businesses push […]
Morphing into a digital business with Microsoft’s help
Perficient is all about helping customers with their Digital Transformation initiatives, and there’s a lot of curiosity around the topic. While most people think of digital marketing and customer experience first and foremost, just as Nigel Fenwick, VP and Principal Analyst at Forrester Research mentioned during a webinar last week, business efficiency and optimization is […]