Healthcare organizations that want to make more informed and better clinical and business decisions need to not only integrate their data but be able to turn that data into insights. More and more analytics are becoming the key to successful implementations, innovations, and better patient outcomes. Our healthcare leadership team will once again be in […]
Blogs from this Author
Top 3 Features for Health Plans Using IBM UDMH 9.3
Recently my colleague, Bill Dempsey published a blog post on the 3 best features for health plans using IBM UDMH 9.3. In his article Bill discusses claims, labor, and health plan enhancements. The IBM Unified Data Model for Healthcare (UDMH) v9.3, released in fall 2017, delivers a number of new or updated features for clinical […]
How Leading Organizations are Transforming Patient Experience
With 2017 coming to a close it was the perfect opportunity to reflect on all the great things our clients are doing to improve healthcare. Here are three of my favorites: Video: Enhancing Medical Research at the University of Colorado Learn why University of Colorado Anschutz Medical Campus turned to the cloud to improve security, […]
Readers’ Choice: Top 5 Digital Transformation Blog Posts of 2017
As 2017 comes to an end I took some time to pull together the top 5 most popular blog posts this year, as indicated by our readers. So take a few minutes and enjoy the best of 2017! #1. Educational Content gets More Viewing Time than Cats on YouTube Educational content gets 4X viewing time […]
Readers’ Choice: Top 5 Digital Transformation Blog Posts of 2017
As 2017 comes to an end I took some time to pull together the top 5 most popular blog posts this year, as indicated by our readers. So take a few minutes and enjoy the best of 2017! #1. Educational Content gets More Viewing Time than Cats on YouTube Educational content gets 4X viewing time […]
Will CVS-Aetna Provide a Prescription for Healthcare CX?
Mergers and acquisitions happen frequently in healthcare so the CVS-Aetna mega deal may not have been a shock to many in the healthcare industry. The $69 billion deal would combine the drugstore giant with one of the biggest health insurers in the United States. If approved by the companies’ boards and federal regulators this consolidation […]
3 Technology Essentials for Health Plans in 2018
The state of uncertainty in the health insurance marketplace makes preparing for 2018 a challenge. Rather than sitting back and waiting to see what happens, health plans that recognize the ongoing need to transform their business models and embrace the shift to B2C will be in the driver’s seat. This B2C shift makes consumer insight […]
How The Internet of Things (IoT) Benefits Patients and Providers
According to a Business Insider report, companies are going to spend almost $5 trillion on the IoT in the next five years. In fact, according to IDC, in the years to come, the fastest spending growth in IoT will come from the healthcare industry. IoT has a variety of applications in healthcare from smart sensors […]
Seamless Customer Experience is Key to Digital Transformation
Many enterprises understand the importance of digitally transforming in order to provide a seamless, personalized customer experience. However, delivering a memorable and exceptional customer experience isn’t a one and done. It involves more than just an easy-to-use, dynamic website. The best customer experience is one that occurs across the entire lifecycle — from unknown prospects […]
4 Drivers for Healthcare Cloud Adoption
Today’s healthcare environment has forced organizations to operate in more connected and informed ways as they strive to deliver efficient and effective high-quality care for their patients. Patients are demanding more informed and “active” involvement in their executed care plan, especially as their fiscal responsibilities increase with high deductible health plans becoming more prevalent. To […]
Client Video: Enhancing Medical Research with the Cloud
Health Data Compass supports a multi-pronged analytics initiative for breakthroughs in personalized medicine – tailored medical services based on an individual’s predicted response or risk of disease – and integrates data from two major hospital systems, a physician billing plan, and scientific laboratories at the University of Colorado Denver. Perficient helped redesign and re-platform Health […]
3 Hurdles to Delivering Personalized Experiences
According to Gartner, companies that prioritize customer experience generate 60% higher profits than competitors. So what does prioritize customer experience really mean? The first thing we have to keep in mind is that customer experience isn’t just one interaction. Customers make many stops along their journeys through the marketplace. The sum of all of these interactions is […]