Skip to main content

Operations

Social Engagement to Enhance Customer Service

I recently blogged on using social for customer service.  Most of that post focused on listening.  I want to focus this post on the engagement portion.  I’ll break it down by some common sense items you need to think about, policies you may need to modify, and then note some of the tools you could […]

WebSphere Portal 8 Administration Guide

Over on developerWorks, Thomas Hurek and Falk Posch just posted a new white paper titled: Administering IBM WebSphere Portal 8.0: A comprehensive workshop.  The document is over 130 pages long, so it covers a lot of areas in which portal administrators will be interested.  Here is a list of the topics: Introduction What is WebSphere Portal? […]

6 Great Financial Services & Banking Technology Infographics

Who doesn’t like infographics? Infographics are not only engaging and easy to share via social media, but they provide data visualization for content that would otherwise be information overload. The financial services industry is complex and often a rapidly changing industry with new technology innovations and banking strategies. I thought I would take the opportunity […]

To EBtax or Not to EBtax …

With Oracle R12 applications, indirect tax (sales, use, VAT) functionality has been transformed from independent and simplistic setups within a few applications to a centralized tax service or engine. Initially, that sounds great! Especially to those of us who have tried to implement tax complexities with limited features in 11i. Dig in and what you […]

What’s New from Open World 2012 Part Two

Well, Open World 2012 is officially in the books and although it was exhausting, it has been exciting.  As I stated in my last blog, there has been no official release date for Oracle 12.2.  However, there are some exciting developments coming in the near future. From the OAUG Engineering and Construction SIG we learned […]

Microsoft BI on an iPad?!

PerformancePoint, Reporting, and Excel Services on an iPad… it can’t be.  It is a fact.  What? You don’t believe me check out this link and see for yourself.  This feature was included in the December 2011 SharePoint 2010 CU.  However, I have some bad news if you have recently updated to iOS 6. The tap and hold […]

FinTech Trends from BAI: Payments, Mobility and Engagement – What About Data?

This year was Perficient’s first year exhibiting at BAI Retail Delivery and there was a lot to take in from the event!  As we prepared for the conference and I worked on messaging, we knew our financial services technical capabilities were in-tune with the major topics being discussed at BAI. What we were suprised by was the […]

Microsoft: SharePoint 2013 is here!

Yep, you read that right.  Development on SharePoint 2013 (as part of the larger Office 2013 family of products) is DONE and it’s being released to the market very, very soon. Read the whole story on Kirk Koenigsbauer’s blog.  The key note here is for enterprise customers: “Volume Licensing customers with Software Assurance will be […]

WebSphere Portal 6.1 and 6.1.5 support timetable announced

IBM has recently announced that WebSphere Portal 6.1 and 6.1.5 will be withdrawn from sales on November 14, 2012. This means you won’t be able to download those versions from IBM after that date. Now that date is not as important to current customers as is the date for when support will stop. IBM has […]

Mobility: Development Strategies in SharePoint 2013

This year’s SharePoint Fest Chicago was chockfull of great sessions led by industry experts and implementation leaders from the user community. One of the sessions, “Mobility: Development Strategies in SharePoint 2013,” was presented by my colleague, Amol Ajgaonkar. Amol is a Senior Technical Architect at Perficient. He’s worked with SharePoint for nearly a decade, and […]

SharePoint Fest Chicago 2012: Preparing for SharePoint 2013

Author: Amy Smith, Senior Project Manager, Perficient Dynamic!  That is how I would describe Dan Holme, MVP.  Dan’s presentation at SharePoint Fest Chicago 2012 was, “Preparing for SharePoint 2013”.  Dan travels the world doing SharePoint projects, and his most recent was the Summer Olympics in London.  During his presentation, Dan went through all of the changes […]

What’s new in SharePoint 2013?

In the first post of this three part series, I shared my colleague Matt Morse’s recent presentation on SharePoint 2013 and discussed Microsoft’s investment in the new release. Following this, my second post summarized Perficient’s experience with SharePoint 2013. In this post, I’ll recap Matt’s third and final question, “What’s new in SharePoint 2013?” Many who are […]

Load More