Integration + IT Modernization

Business is global nowadays, requiring language compatibility, around-the-clock customer experience, and adherence to local market. With content being the key to success in any industry, organizations require the most dynamic platforms to succeed. Liferay Digital Experience Platform (DXP) comes standard with a content management system (CMS) as a part of its core product, including social […]

This is another journal post so I don’t have to re-learn the same thing many times over in the future. There are different options if you need to use log file to debug Java component with Mule application. The laziest way is to use System.out.println() inside your Java code. If you do that, you just […]

Ed Chung, VP Product Management, presented the product road map at the 2017 Liferay Symposium. There are three pillars of the road map that Liferay considers in their approach: Unify customer experiences Transform business operations Evolve your digital strategy Unify Customer Experiences Key drivers to delivering the customer experiences are: Understand what customers are doing […]

Bryan Cheung, CEO of Liferay, kicked off the Liferay Symposium 2017 keynote in Austin, TX. At a high level, the messaging was that Liferay has been listening to customers and transforming with the industry to modernize their products and stay relevant as digital transformation continues across all customers. During the past five years, customers have […]

Ed Han, lead consultant from Liferay, Inc., presented a session at the 2017 Liferay Symposium on best practices for upgrading to Liferay DXP. There are essentially four broad questions that should be asked when planning and starting an upgrade: Why upgrade? What is an upgrade? What are the risks? What is the plan? Why upgrade? […]

According to Forrester, the software market will continue to grow through 2017 and beyond to a tune of $634 billion dollars. With a clearly defined market and hot demand, organizations will continue to place software development at the top of their priorities. Just having priorities however, is not enough. According to MWD Advisors, a survey […]

Welcome back! This is second part of an introduction to the Amazon Connect Streams API. The first post is at:  https://blogs.perficient.com/integrate/2017/10/05/intro-to-amazon-connect-streams-api-part-1/ Source code from this post is on GitHub at: https://github.com/phmiller/streams-examples Source code and documentation for Streams is on GitHub: https://github.com/aws/amazon-connect-streams   2. Subscribing to Streams Events You can see the full code for this […]

If a business goal is improving customer satisfaction, Amazon Connect can be used with DynamoDB and AWS Lambda to personalize caller experience as well as ensure Agents have all the necessary information needed to provide a premium experience to the caller. With this article, we will go through three easy steps to create separate contact […]

One of today’s trending technologies is Docker, useful and being widely applied in the continuous integration (CI), continuous delivery (CD) and auto deployment practices. While commonly used in application development use cases, there are also successes in digital experience situations, as our Perficient China team has discovered. Their implementation makes our entire application/instance to be […]

As a recent homeowner, I’ve become more attuned to the complexities of the building I live in. After all, the buck now stops with me around repair challenges including piping, the water heater, and the look of the interior. One thing that stands out to me around home repairs is that everything is standardized and […]

A few months back, I worked on a project that involves flat file handling. I thought it was such an odd thing that people still use flat file in the 21st century. Ironically, I’m now on my 3rd project which involves flat file processing. It is not just flat file; I am actually dealing with […]

Amazon Connect Streams (Streams) is a JavaScript API that enables browser-based integrations with the Amazon Connect contact center. This series of blog posts covers three basic scenarios using Streams: Embedding the Contact Control Panel (Part 1) Subscribing to Streams Events (Part 2) Creating a Custom User Experience (Part 2) Source code from this post is […]