Cloud

Known for its innovations in the industry with cutting-edge cruise ships and unique onboard activities, Royal Caribbean also leads the way with technology innovation. Royal Caribbean’s legal team was inundated with requests and needed a way to improve operations by working smarter and more efficiently. We built a SharePoint platform on Microsoft Azure that automates […]

If you’re reading this, it’s probably because you keep hearing that blockchain is the next transformative technology. And while you want to make sure you’re fully informed and in a position to exploit any opportunities this technology could bring to you and your organization, you still don’t fully understand what blockchain means. Moreover, based on […]

Mercer Advisors, a privately held wealth management firm with approximately $11 billion in assets under management, needed a more robust financial reporting solution. Its legacy solution relied on an Excel-based framework with multiple General Ledger systems providing current and historical data. Mercer Advisors decided to implement Essbase Cloud, part of the Oracle Analytics Cloud (OAC) […]

Every technology trend goes through its hype cycle and APIs are no different. Groomed as the swarm of mini-engines that would power the digital economy, many see APIs as the elixir that adds value and extends solutions. However, despite over 15,000 APIs on the market today, enterprises must follow best practices to take advantage of […]

Depending on the use case call centers can rely on very different KPI’s for reporting. What can be a key metric for an inbound call center often turns out to be merely a nice-to-have if the call center focuses on quick outbound calls. In the end probably the most important reporting feature for a call […]

The video below highlights the resulting experience from using the Sitecore Experience Cloud rather than all the features, but it’s a good way to think about it. For all you geeks in the crowd, pay attention to the link URL and look at the SC_camp id. Sitecore is following their own best practices on this […]

With the arrival of Edge Computing, the coronation of IoT wasn’t far behind. As we’ll likely witness in IDC’s upcoming FutureScape Report and in already-released reports projects concerning the Internet of Things will likely see significant increase in 2018. Here are some of the reports we’re seeing: IoT Connections are Growing: According to Verizon’s 2017 […]

Microsoft Cognitive Services provides a wide range of cool tools. They are all available via API. Sitecore continues to evolve. It’s no longer just a content management system. It’s evolving into a content learning system. The Sitecore Symposium 2017 presenter took an image and uploaded it and had it analyzed. It understood that it was […]

Mayo Clinic stood up two separate websites on Sitecore Commerce. Ravi Nadimpally, a solutions architect at Mayo Clinic, participated in the presentation. Commerce and a hospital you say? It has to do with health newsletters and other books and services. It’s a relatively small site but it plays into Mayo Clinic’s superb brand and the ongoing […]

Atlantis, The Palm, Dubai strives to deliver its guest an endless array of bucket-list experiences with a huge amount of rooms, more than 20 restaurants, and other resort options. Of course, they need a platform to match and to provide a personalized omnichannel experience. Hershna Langworth, Director, Online Marketing, Christopher Pascoe, Manager, Online Marketing, and Ravini […]

Like many organizations, U.S. Concrete, Inc. needed a solution to simplify and accelerate planning, budgeting, and reporting processes in order to focus more attention on financial analysis. The company turned to Oracle Enterprise Planning and Budgeting Cloud Service (EPBCS), and it’s been a game changer. A significant result, according to Oracle: U.S. Concrete now updates […]

Kirsten Newbold-Knipp, Research Director, Gartner, started out her session at Sitecore Symposium 2017 highlighting both good and bad customer experiences. The following are my notes: Key question: Who did you tell the last time you had a bad customer experience? The answer is probably, a lot. Statistic: 81% of marketing leaders expect to compete almost completely […]