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Customer Experience + Design

Insights from a Developer: Use Google Web Fonts

Let’s discuss typefaces.  As the designer, you have the distinct privilege of selecting the fonts that will be used on the website, and barring client restrictions, you have free reign to use whichever fonts you desire.  You should keep in mind when choosing a font, though, that this typeface needs to be present not only […]

The Importance of Facilitation Skills

Facilitation is a necessary skill for a designer. It is equally as important as being able to sketch, visualize complex concepts, and technical skills like Axure or Photoshop. By having deep facilitation skills, the chances that the design recommendations and solutions are accepted both by your immediate superiors, but also the business stakeholders you are […]

Top 5 Technology Trends in Healthcare – November 2012

The healthcare IT field is rapidly developing and changing. Emerging technology and updated regulations put pressure on healthcare providers and health plans to stay ahead of the curve. Perficient creates a monthly list that explores some of the current topics and issues in health IT. This list examines the most talked about issues and technologies […]

Mobility Matters – Perficient’s Perspectives on CU Times

Yesterday, Mike Panzarella, one of Perficient’s financial services experts, was quoted in Credit Union Times on the subject of digital wallet adoption by the credit union industry. As organizations look to the year ahead, credit unions have reached a fork in the road when it comes to mobile wallets.  What’s the best digital wallet strategy?  […]

Business Requirements – Version Control

A requirement document can be viewed as a live document that evolves as other general and finite details are added. It’s wise to implement a method to track additions, deletions, and any modifications. In the rush to write requirements and capture changes that occur from start to finish, version control is a function to implement […]

1DevDay Detroit, A Successful Developers Conference

Last Saturday (November 17, 2012) I attended 1DevDay, a developers conference in Detroit, MI. It was a multi-track conference, with up to 9 sessions going on during any given time. With so many sessions, it was hard to select which talks to attend. Only once did I feel like I made an incorrect choice. The […]

Health Plans – Are you at Risk?

If you’re a Health Plan that doesn’t periodically “calculate” and assign risk to members, you’ve put yourself into a tight spot. This is a foundational activity, which drives care management and planning for your member’s future utilization. For capitated or fully insured offerings, this is a critical step in rate setting/premium determination. For self-insured plans, […]

Your website’s performance is part of its user experience too

Creating a great user experience extends beyond the research, beyond the wireframes, and even beyond the visual design. All that hard work is ultimately for nothing if your website or web application isn’t fast. Why? Because if your site doesn’t load quickly, your users will go elsewhere very quickly indeed!

Driving Value in Healthcare with EMRs and SharePoint

My colleague, Michael Porter, posted a blog from the SharePoint Conference about an interesting session he attended. During the session, a business case on how SharePoint can benefit healthcare was presented. The case focused on a doctor working with a clinical IT director, utilizing technology to improve patient care. Here is an excerpt from Michael’s […]

Perficient’s Big Data Stack

Big Data has generated a lot of interest in the media and in industry, leading to the possible impression that every data problem is a “Big Data” problem. However, the amount of interest is justified given the performance and scalability boost possible and the economic feasibility of Big Data platforms enabled by commodity hardware clusters/grids […]

Healthcare Changes- Asking the Questions

The healthcare industry is at the threshold of enormous changes to the current methodology and relationship structure among payers, providers, employers, and patients. There are numerous sources that initiate these changes that span coding, data processing, fee structures, quality and performance. These sources include, but are not limited to state and federal governments, quality and […]

The Business of Social Business

IBM recently published a paper called “The business of social business: What works and how it’s done.”  It driven by a survey of 1,160 business and IT professionals to understand how organizations leverage social technologies for business objectives.  It provides a great look into the current state of social business.  Some of the highlights are: […]

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