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Customer Experience and Design

Top 5 Technology Trends in Healthcare – November 2012

The healthcare IT field is rapidly developing and changing. Emerging technology and updated regulations put pressure on healthcare providers and health plans to stay ahead of the curve. Perficient creates a monthly list that explores some of the current topics and issues in health IT. This list examines the most talked about issues and technologies that are currently affecting the industry.

Predictive Analytics

Predictive analytics are able to help healthcare organizations manage clinical issues in a timely manner and analyze statistical data to identify potentially preventable conditions. Doing so can not only help organizations meet accountable care objectives, it is also able to reduce costs, waste and fraud. Providers are able to proactively provide better care, reduce costs, and more effectively meet industry standards.

Social Media

Social networking and collaboration tools provide one-to-one streams of interactive communication which enable patients to seek out information about diseases and treatment options. Social tools can also be used to facilitate collaboration within the enterprise between clinicians, researchers, and partners.

Accountable Care Organizations

An ACO is a group of healthcare providers that partner under a payment and delivery reform model. These partners become collectively accountable for the full continuum of care for a population of patients. This reform model ultimately ties reimbursement to quality metrics and reductions in the total cost of care for the patient population.


Having social networking access to providers, via secure portals, patients have the ability to be more engaged in their care and make better decisions about the care they receive. Portals provide near instantaneous access to patient and clinical information, streamline core business processes, referrals and claims, and improve communications with patients/members, physicians, administrators and partners. Meaningful Use Stage 2 requirements are helping to spur the growth of portals.

EHR/Meaningful Use Stage 2

Meaningful Use is a set of standards that ensures Electronic Health Record systems are being used meaningfully, in order to improve the quality of care. Stage 2 of meaningful use has a primary theme of interoperability between EHR systems and engaging patients in their own care.

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