Customer Experience + Design

Perficient recently donated its time and resources to make over the 826michigan (www.826michigan.org) website. The site redesign aimed to provide the 826michigan team with the tools necessary to efficiently manage its content while also delivering an enhanced experience for website visitors and volunteers. Several of us here “have volunteered with 826michigan in some capacity over the […]

In a period of rapidly rising costs for healthcare and nagging questions about whether paying more for healthcare results in higher quality outcomes, purchasers of healthcare are looking for tools to measure, monitor, and improve the quality they are receiving for the health care dollar spent. Although there are numerous ways purchasers have approached these […]

Hospital payments should be based on the quality of care delivered, not the number of people treated or tests run. So says Medicare’s Hospital Value Based Purchasing Program, which has put the pressure on hospitals to perform high quality care, not just quantity of services. Medicare delivers reduced reimbursement rates and hospitals earn back this […]

My colleague, Lesli Adams, is a regular blogger on Perficient’s Oracle technologies blog. As the Director of Oracle Healthcare Business Intelligence, she often posts about topics that are also relevant in the healthcare world. She recently posted a blog about data reporting standards that would be a good read for those interested in healthcare analytics, […]

The healthcare industry is experiencing revolutionary changes stemming from the rapidly shifting role of the patient within the continuum of care. This is resulting in high demand for easier access to healthcare professionals, access to online medical information, and alternatives to traditional care. There are few other places where this market shift has been more […]

Michael Porter, who leads Perficient’s Portal practice, posted a blog yesterday called “If You Build a Patient Portal Why Won’t They Come?” This article is a response to a post of the same title by by Steve Wilkins and also relates closely to a recent post on our blog by Marcie Stoshak-Chavez. Michael does a […]

I’d like to introduce you to The Great Brain Experiment. My husband sent me a link to this iPhone app this morning. This app is a series of mind exercises that measure: Your memory How fast you are at stopping an urge to perform an action (think Fruit Ninja with a twist) How quickly your […]

I was intrigued to review the entries for the New York eHealth Collaborative Portal Contest. Why would a physician be interested in patient portal design anyway? There are numerous reasons. First of all, I am fascinated by smart, eye-catching designs. Secondly, I believe that usability is directly related to design and this could significantly further […]

2013 will be a momentous year in which banks and financial services companies will be forced to innovate or get left behind, transform or face regulatory challenges, and embrace change or see profits dwindle.  Perficient showcased its new E-book, “2013 Bank Transformation Guide” at Bank Innovation where we engaged in similar discussions with some of […]

Part of the fun of owning Service Cloud Strategy at Perficient is getting to participate in industry events and conferences. We like to stay on top of innovative trends in the industry at large, not just the Salesforce ecosystem, because it’s critical to the success of our clients. Learning and sharing are part of our […]

My colleague, Lesli Adams, is a regular blogger on Perficient’s Oracle technologies blog. As the Director of Oracle Healthcare Business Intelligence, she often posts about topics that are also relevant in the healthcare world. She recently posted a blog about Clinical Measurement that would be a good read for those interested in healthcare analytics, below: […]

The Centers for Medicare & Medicaid Services have spoken: October 1, 2014 remains the deadline for ICD-10 transition. Counting on another one-year extension is no longer a viable strategy, and delaying implementation can cause your organization to miss out on the cost and care improving benefits. While ICD-10 implementation can be challenging and places new […]