Artificial Intelligence

With the increasing use of AI chatbots, businesses often face one key challenge: when and how to seamlessly hand over the conversation from a bot to a human agent. In this two-part series, I’ll walk you through how we used Microsoft Copilot Studio and Dynamics 365 Omnichannel to build a live agent escalation feature. Part […]

In today’s fast-moving world of software development, keeping our code clean, secure, and efficient is more important. While manual code reviews are great for catching issues, they can take a lot of time & even then, some problems might slip through. This blog shows how to build a lightweight, automated code review system using AWS […]

The pressure is on for healthcare organizations to deliver more—more value, more equity, more impact. That’s where a well-known approach is stepping back into the spotlight. If you’ve been around healthcare conversations lately, you’ve probably heard the resurgence of term value-based care. And there’s a good reason for that. It’s not just a buzzword—it’s reshaping […]

Ready to go from “meh” to “whoa” with your AI coding assistant? Here’s how to get started. You’ve installed GitHub Copilot. Now what? Here’s how to actually get it to work for you – not just with you. In the blog Using GitHub Copilot in VS Code, we have already seen how to use GitHub […]

John Henry and the AI Age: When the Hammer Meets the Algorithm What if winning against the machine still meant losing? That’s the hidden truth inside the legend of John Henry - a man who swung a hammer so hard and so fast he outpaced the steam drill that was supposed to replace him… and then died […]

In earlier blogs – Why AI-Led Experiences Are the Future — And How Sitecore Stream Delivers Them and Creating a Brand Kit in Stream: Why It Matters and How It helps Organizations, I tried to explore what Sitecore Stream is, how it powers AI-led content management, and how features like Brand Kit and Assist streamline […]

Introduction: The Evolution from Automation to Intelligence Imagine a world where your software tools don’t just do what you tell them but actually understand what you need and take action on your behalf. That’s precisely where we’re headed with the rise of Agentic AI. To break it down, most automation tools today are rule-based. You […]

For most of  people, JavaScript still conjures images of simple web interactions like toggling menus, validating forms, or animating buttons. But that perception is rapidly changing. JavaScript has quietly transformed into a powerful tool for machine learning, not in data centers or cloud clusters, but right in your browser. No need for Python scripts or […]

Meet Acquia Source Acquia Source powered by Drupal is Acquia’s SaaS solution to streamline building, managing, and deploying websites at scale, representing a fundamental shift in how organizations approach digital experience creation. This innovative platform combines the power of Drupal with a modern component-based architecture, delivering a unique hybrid approach that bridges traditional CMS capabilities […]

Let’s be honest – coding isn’t always easy. Some days, you’re laser-focused, knocking out feature after feature. Other days, you stare at your screen, wondering, “What’s the fastest way to write this function?” “Is there a cleaner way to loop through this data?” That’s where GitHub Copilot comes in. If you haven’t tried it yet, […]

As the demand for customizable AI increases, developers are seeking ways to build and control their own Large Language Models (LLMs) locally — without relying on external APIs or heavy cloud dependencies. Building your own model gives you full control over behavior, tone, and responses, enabling tailored interactions for niche use cases. It also removes […]

Whether you’re building embedded software for next-gen diagnostics, modernizing lab systems, or scaling user-facing platforms, the pressure to innovate is universal, and AI is becoming a key differentiator. When embedded into the software development lifecycle (SDLC), AI offers a path to reduce costs, accelerate timelines, and equip the enterprise to scale with confidence.  But AI […]