Salesforce continues to evolve its digital experience capabilities by embedding artificial intelligence across its platform. Forrester’s report, The Impact of AI on Digital Experience Platforms, discusses how vendors like Salesforce are integrating agentic AI and Generative AI (GenAI) to streamline experience operations and empower practitioners. With tools like Agentforce, Salesforce is moving beyond traditional automation to […]
Salesforce
For Manufacturing Leaders: Rethink Aftermarket Service with AI at Dreamforce
The future of service isn’t reactive; it’s intelligent, predictive, and AI-powered. At Dreamforce 2025, join Perficient and Salesforce for a roundtable built for manufacturing leaders looking to modernize their service strategy. If you’re responsible for uptime, field service, or asset performance, this session is for you. Take part in a focused, 40-person discussion where […]
Breaking Down Barriers: How FSC Solves Financial Services’ Biggest Challenges
The financial services industry is undergoing significant change. While there’s real opportunity for growth and innovation, firms also face tough challenges, like disconnected data systems, the complexities of adopting AI effectively, and increasing pressure to retain customers. As 2025 wraps up, one thing is becoming clear: outdated technology and fragmented data strategies are making it […]
Winning the Next-Gen Investor: Preparing for the Great Wealth Transfer
The financial services industry stands at the edge of the largest wealth transfer in history. Over the coming decades, an estimated $124 trillion will shift from Baby Boomers to their heirs, primarily Gen X, Millennials, and eventually Gen Z. This generational shift brings both complexity and opportunity. Firms that take time to understand the evolving expectations of […]
External Forces Reshaping Financial Services in 2025 and Beyond
The financial services industry is entering a new era defined by rapid transformation, constant disruption, and unprecedented opportunity. Digital-first client expectations, shifting demographics, and evolving market dynamics are reshaping how institutions operate, engage, and grow. At the heart of this evolution is a powerful convergence: the rise of AI, the acceleration of intergenerational wealth transfer, […]
Perficient Interviewed for Forrester Report on AI’s Transformative Role in DXPs
As artificial intelligence continues to reshape the digital landscape, organizations are seeking clarity on how to strategically integrate AI into their digital experience platforms (DXPs). In its latest report, The Impact of AI on Digital Experience Platforms, Forrester explores how DXP vendors are embedding AI agents to streamline experience operations and expand toolsets — from copilots […]
Perficient Quoted in Forrester Report on Intelligent Healthcare Organizations
Empathy, Resilience, Innovation, and Speed: The Blueprint for Intelligent Healthcare Transformation Forrester’s recent report, Becoming An Intelligent Healthcare Organization Is An Attainable Goal, Not A Lost Cause, confirms what healthcare executives already know: transformation is no longer optional. Perficient is proud to be quoted in this research, which outlines a pragmatic framework for becoming an […]
2025 Modern Healthcare Survey Ranks Perficient Among the 10 Largest Management Consulting Firms
Modern Healthcare has once again recognized Perficient among the largest healthcare management consulting firms in the U.S., ranking us ninth in its 2025 survey. This honor reflects not only our growth but also our commitment to helping healthcare leaders navigate complexity with clarity, precision, and purpose. What’s Driving Demand: Innovation with Intent As provider, payer, […]
My Experience at the Salesforce Nagpur Ohana Gathering – June 2025
Hello Trailblazers! Last week, I had the amazing opportunity to attend the “Salesforce Nagpur Ohana Gathering June 2025.” This Meetup was packed with knowledge-sharing, networking, and inspiration. The event brought together passionate Salesforce professionals and featured insightful sessions from four expert speakers. Each session focused on a crucial aspect of the Salesforce ecosystem—from SOQL optimization to […]
Salesforce to Databricks: A Deep Dive into Integration Strategies
Supplementing Salesforce with Databricks as an enterprise Lakehouse solution brings advantages for various personas across an organization. Customer experience data is highly valued when it comes to driving personalized customer journeys leveraging company-wide applications beyond Salesforce. From enhanced customer satisfaction to tailored engagements and offerings that drive business renewals and expansions, the advantages are hard […]
Salesforce Health Cloud Demo: Provider Search & Network Management in Action
Choosing the right healthcare provider shouldn’t be a guessing game. With Salesforce Health Cloud’s out-of-the-box provider search functionality, organizations can empower both support staff and patients to quickly and accurately locate in-network providers that match specific needs without complicated custom code. In our latest demo, Jideofor Onyeneho, Lead Technical Consultant, and Lauren Faig, Salesforce Solution […]
Salesforce Marketing Cloud for Medical Devices
The New Expectations in Medical Device Marketing Today’s providers and patients expect more than just innovative products—they want personalized, value-driven experiences. Much of this shift is influenced by consumer experiences in other industries. From online retail to financial services, B2C brands have redefined personalization, speed, and convenience—raising expectations across all sectors, including healthcare. Despite this […]