Industries

This is the time of year when banks think about what strategies and investments to pursue in the coming year. And while retail and commercial banking is a complex, global industry driven by a combination of local-market macroeconomics, regulatory regimes, competitive forces, and customer behavior, the digital transformation strategies banks pursued for many years were […]

J.D. Power announced that three wealth management firms, Charles Schwab, Wells Fargo, and Edward Jones, received high customer satisfaction scores on their mobile apps relative to the rest of the brokerage industry. The success seems to come from each firm designing its app to fit the specific needs of its customer base – Charles Schwab’s […]

For all those who think traditional banks will not be able to compete with fintech companies, a federal judge’s ruling in October and the pulling of fintech start-up Robinhood’s bank charter application, which would have allowed it to become a federally insured bank and eliminated the need to partner with other banks, show that it’s […]

Perficient’s Life Sciences practice regularly monitors the software release notes for several Oracle Health Sciences applications, including: Argus Safety Oracle Clinical/Remote Data Capture (OC/RDC) Thesaurus Management System (TMS) Generally speaking, we review release notes at the beginning of each month for the previous month. On occasion, there are no new releases and, therefore, nothing to review; however, […]

According to InvestmentNews, internal UBS studies show clients with assets between $2 million and $5 million behave more like clients in the lower segment than like high net worth clients. They use more online services rather than client advisers and don’t make use of sophisticated products and service offerings. Starting early next year, clients in […]

Previously, I discussed the demand for a digital experience in healthcare. This post analyzes the five key points for designing and implementing a practical, patient-centered website. Given the cluttered healthcare content landscape, it’s more important than ever to innovate and consistently deliver a gold standard website experience that provides the content that patients want and […]

My last blog highlighted security audits and penetration testing. This final blog of the series discusses security data aggregation and artificial intelligence (AI) implementations in financial services. Should a breach occur, gathering log data from all critical security, network, and endpoint devices is key to a forensic investigation to determine how the firm’s defenses were […]

My previous post outlined the 5 challenges impacting care plans that are managed. In the final post of this series, I highlight a few specific scenarios and outline next steps for home health programs (HHP). Hypertension If hypertension is a targeted chronic condition, that state (e.g., California, New York, etc.) will want reports on participants’ […]

A couple of months ago, I did a video about spinning up a local P8 development instance in Docker. IBM has taken containerized instances a step further where P8 can also be deployed to Kubernetes. Here, I go through the steps involved to achieve a successful deployment. The container-sample, and container-navigator GIT repos mentioned in […]

Previously, I discussed the cybercrimes of phishing and the signs it’s happening. This blog will highlight security audits and penetration testing. Given the ever-changing landscape of cybersecurity threats, coupled with the dynamic nature of new hardware and software deployments, it is imperative to perform security audits and penetration testing on a regular and frequent basis. […]

My last installment explained how artificial intelligence (AI) assists search, confidence scores, and data reviews. This blog dives into how artificial intelligence helps review plans, provide statistical analysis to data, and robotic process automation. Review Plans Prior to starting data review, each team has its own review plan. The data review team has a data […]

My last blog discussed enhancing slow recruitment with robotic process automation. This installment explains how robotic process automation (RPA) can assist updating outdated contact details. At first glance, having outdated contact information for sites might seem like a relatively minor issue. But when it results in delays related to required documents, monitoring visits, or clinical […]