Working in a global digital consultancy, our colleagues thrive on our challenging, fast-paced projects. And over the past twelve weeks, the students in Perficient’s Bright Paths program surely know a thing or two about fast-paced project execution! Within mere weeks, 22 women are in the final stages of completing a Perficient-sponsored coding bootcamp in Detroit; […]
Financial Services
Federal Reserve and Other Banking Agencies Extend Comment Period for Artificial Intelligence
Perficient highlighted in a blog more than a month ago that the five federal financial institution agencies were seeking public comment to understand the public’s views on the use of AI by financial institutions in their provision of services to customers. Board of Governors of the Federal Reserve System (The Fed) Consumer Financial Protection Bureau […]
Improving Debt Collections – It’s More Than Just Technology…
Our financial services practice is helping banks, credit unions, and other credit providers optimize their collections process by infusing omni-channel technology, process improvements, and best practices. We’re helping them connect with more customers than ever before, and in new ways, to achieve higher contact rates. Through our work, we’ve found that other opportunities exist…beyond technology. […]
Are You Losing Good-Credit Customers to Suboptimal Debt Collection Practices?
2020 had a significant impact on families from many perspectives. Consumers who worked extremely hard to achieve coveted top credit scores were caught off guard and ended up having to rely on their savings to stay in good standings with banks and creditors. Unfortunately, no one could predict how long the impact would last, and […]
OCC Releases Community Reinvestment Act (CRA) Evaluations
The Office of the Comptroller of the Currency (OCC) has released 15 Community Reinvestment Act (CRA) performance evaluations. These evaluations are based on on-site examinations by OCC-trained staff. On-site examinations are done every other year. Reviews, which can take weeks, assess an institution’s performance in helping to meet the credit needs of communities, including those […]
Federal Reserve Board Now Accepting Applications For The Community Advisory Council
The Federal Reserve Board announced this week that it is accepting applications from individuals who wish to be considered for membership on the Community Advisory Council (CAC). Formed in 2015, CAC advises the Federal Reserve Board on issues affecting consumers and communities. The Federal Reserve Board also has two other advisory councils with members represent […]
Bank Regulators Seeking Comments on the Use of AI and ML in the Industry
Background: The five federal financial regulatory agencies are gathering insight on financial institutions’ use of artificial intelligence (AI) and machine learning (ML). The five federal agencies are: the Consumer Financial Protection Bureau (CFPB), the Federal Deposit Insurance Corporation (FDIC), the Federal Reserve Board (Fed), the National Credit Union Administration (NCUA) and the Office of the […]
10 Takeaways From Our “Transforming Debt Collections and Recovery Functions” Podcast
Scott Albahary, Perficient’s financial services chief strategist, and I recently spoke with the Western Bankers Association about using empathy and personalization strategies to improve debt collection and recoveries. If you get a chance, listen to the short episode. But, if you can’t, here are the key points Scott and I make: Banks responded generously to […]
Tools for Reporting with the FR 2052a Complex Institution Liquidity Monitoring Report
Previously, I outlined the data that can be reported with the FR 2052a Complex Institution Liquidity Monitoring Report. My next blog will review the tools that can be used to help with reporting. With the need to consolidate entities on a line-by-line basis and to report such a large amount of information, whether on a […]
How to control sensitive data on unmanaged devices with MCAS (Part 2 of 2)
Welcome back! Last time we talked about controlling file downloads of sensitive content by using a session policy in MCAS. This time we’ll take things a step further and show you how to restrict specific activities like cut/copy, paste, and printing! If you are joining us for the first time, I encourage you to check […]
How to control sensitive data on unmanaged devices with MCAS (Part 1 of 2)
In this day and age, protecting your organization’s sensitive data has started to become exceedingly difficult. Where remote work has become the new norm, you will likely see many end-users using their own unmanaged devices to access corporate information. With this comes the risk of unmanaged devices sending/sharing sensitive information without the ability to control […]
Treasury and Federal Reserve Coordinate to Boost Investments in MDIs and CDFIs
In early March, a series of programs were announced by the U.S. Department of the Treasury, and the Federal Reserve subsequently announced rules changes to leverage the impact of the programs. The largest program announced, dollar-wise, by the Treasury Department was the creation and funding of the Emergency Capital Investment Program (ECIP). The program was […]