In today’s world, every retailer’s biggest challenge is to ensure the shopper’s loyalty, and retailers are constantly dealing with this. Retailers need an intelligent and efficient supply chain to deliver the product. Retailers who operate the order fulfillment without synced-up end-to-end order promising, risk losing shoppers, increased costs, and falling behind competitors who can meet […]
Commerce
Building an Airtight Business Case for Order Management Optimization
Your order management system sits at the critical intersection of customer experience and operational efficiency. But when it comes to justifying an investment in a new platform, you can’t rely on vague promises of improved service levels alone. Our recent research study revealed that C-suite decision makers prioritize cold, hard financial metrics when evaluating order […]
SFCC: The Orchestrator for Your B2C Lead-to-Loyalty Journey
In the competitive world of B2C commerce, fostering customer loyalty is paramount. Salesforce Commerce Cloud (SFCC) provides a robust platform that goes beyond transactions, offering a powerful toolset to orchestrate the entire lead-to-loyalty journey. Here’s how SFCC empowers businesses to build lasting customer relationships: Targeted Acquisition Strategies: From the moment a customer lands on your […]
Connecting SFCC with Other Clouds
Are you looking to revolutionize your e-commerce strategy? Look no further than Salesforce Commerce Cloud (SFCC) and its powerful integrations with other Salesforce clouds. SFCC’s ability to seamlessly connect with Marketing Cloud, Service Cloud, and Sales Cloud opens up a world of possibilities for businesses seeking to enhance their customer engagement, drive sales, and optimize […]
Perficient Awarded as HCL Software’s Gold Reseller Award
We are proud to announce Perficient has been awarded HCL Software’s Gold Reseller Award! This award comes as recognition for our continued collaboration and outstanding performance in regard to sales and delivery in 2023. As an HCL Software strategic partner, we actively drive innovation into HCL’s roadmap and collaborate closely from a product innovation and […]
Integrating Cypress: A Practical Guide to Streamlining Your Development Process
In the final installment of our series on Cypress, we explore how to integrate this powerful testing tool into your development workflow. By incorporating Cypress into your continuous integration and deployment (CI/CD) processes, you can automate testing, improve code quality, and accelerate deployment cycles. This article provides practical steps and best practices for making Cypress […]
Perficient Wins the Köerber OMS New Partner of the Year 2023 North America!
We’re excited to share some wonderful news with you all! Perficient achieved the Köerber 2023 Evolve Partner Award for New OMS Partner of the Year North America. We see this as a shared achievement, one that wouldn’t be possible without the support of our incredible team and partner Köerber. Recognizing Excellence in the Supply Chain […]
Understanding Total Cost of Ownership in B2B Markets and the Power of Integrated WMS and OMS
Total Cost of Ownership (TCO) is a financial estimate that helps consumers and enterprise managers determine direct and indirect costs of a product or system. It goes beyond the initial purchase price to consider other costs involved in procurement, operations, and maintenance over the system’s life. In the B2B market, understanding TCO is crucial as […]
Why Anthropomorphism Could Unlock Digital Commerce Gold for Your Brand in 2024
Over the last year or so, I’ve explored this idea of anthropomorphism in branding on a few different occasions via some article in CMSWire (Apple Vision Pro and The Adobe Summit Recap). If you’re not familiar with this idea, let me break it down for you. Anthropomorphism is the idea of assigning human-like characteristics to […]
Advanced Testing Techniques with Cypress: Part 2 – Introduction to Advanced Techniques
Welcome back to the second installment of our three-part series on Cypress, the premier tool for testing web applications. Having covered the basics in our first article, we now turn our focus to advanced testing techniques that can further enhance your testing strategy. This article aims to explore the depths of Cypress’s capabilities, helping you […]
Unleashing Commerce Potential with Shopify Plus
In the fast-paced world of e-commerce, where growth and innovation are key, businesses need a platform that can scale with their growth. Enter Shopify Plus, the enterprise-level platform that helps high-volume merchants provide a seamless shopping experience for their customers without worrying about IT maintenance or infrastructure. In this series, we’ll explore what sets Shopify […]
The Power of Precise Delivery Dates: How to Boost Sales and Customer Satisfaction
Providing accurate estimated delivery dates on your website is more than just a nice-to-have feature – it’s a crucial sales and customer experience driver that can significantly impact top-line sales while controlling bottom-line costs. The Delivery Date Difference Research shows that buyers who are given accurate delivery timeframes upfront are 7% more likely to complete […]