Megan VanWaus

Blogs from this Author

Multiple Paths to Cloud: Taking a Cloud Native Approach

Cloud technologies support an increasing amount of digital transformation initiatives. While cloud isn’t the ultimate goal of transformation, it provides speed, innovation, and scale to re-imagine business in the digital age. This two-part series reveals the differences between cloud consumers within your company and the benefits of taking a cloud native approach. Consider Your Audience […]

Corey Brook - Collaboration

How Our Differences Make for Stronger Collaboration

Our Perficient colleagues share how they live and breathe our core values. Here, Corey Brooks, senior accountant, writes about how collaboration is essential for a growing business like Perficient. Collaboration means people working together for the benefit of the end-goal; utilizing personal input, but sacrificing personal needs. Collaboration is very important to a business, at […]

checking accounts

Benefits of Application Modernization: Deliver Exceptional CX

Whether you’re building new apps or modernizing legacy ones, cloud provides the agility and scalability your business needs to deploy faster and access advanced IT capabilities. Application modernization enables you to optimize data, accelerate business innovation, and deliver exceptional customer experiences. Part three of this series explores how application modernization allows you to deliver exceptional […]

John DeSue values people.

The Most Important Thing in Consulting: People, People, People

Our Perficient colleagues share how they live and breathe our core values. Here, John DeSue, general manager of delivery excellence for our Microsoft business unit, writes about the importance people have on building a successful company and workplace. “Location, location, location.” A decades-old real estate adage about the importance of a property’s location to its […]

Accelerate business innovation with application modernization.

Benefits of Application Modernization: Accelerate Innovation

Whether you’re building new apps or modernizing legacy ones, cloud provides the agility and scalability your business needs to deploy faster and access advanced IT capabilities. When businesses modernize applications, it drives new processes and the necessary infrastructure that supports them. Application modernization enables you to optimize data, accelerate business innovation, and deliver exceptional customer […]

Auto Attendants & Call Queues

5 Essential Steps for Improving Your Customer Care

Satisfying today’s digitally savvy and well informed customers boils down to one common theme – customer experience. Price and quality are key considerations when making purchase decisions. However, it’s the experience that keeps customers coming back for more. 73% [of consumers] said a good experience is key in influencing their brand loyalties Your organization must […]

St. Louis Office Rolls out 1st Annual Bowling Event

Perficient colleagues in St. Louis spared* some time recently to take part in friendly competition at a local bowling alley. A total of nine teams comprised of colleagues from eight different departments hit the lanes for the 1st Annual STL Bowling Event, hosted by the St. Louis office’s culture committee. “We had over 70 people […]

Six Trends Moving the Needle in Customer Care: Cloud

Consumers are digitally savvy, well informed, and more demanding than ever. Not investing in resources that digitally transform customer care will become a competitive disadvantage. This series explores six technology trends for delivering smarter and more strategic customer care. Trend #6: Cloud Enables Customer Care Anywhere Cloud solutions enable better customer care experiences. Customers can find the […]

Six Trends Moving the Needle in Customer Care: Omnichannel

Consumers are digitally savvy, well informed, and more demanding than ever. Not investing in resources that digitally transform customer care will become a competitive disadvantage. This series explores six technology trends for delivering smarter and more strategic customer care. Trend #5: Omnichannel Experiences Amplify Customer Loyalty The thought of calling customer service might be off-putting. Regardless of […]

Meet Perficient’s Chief Strategists: Allison Fries

Thrilling our clients with innovation and impact – it’s not just rhetoric. This belief is instrumental for our clients’ success. In 2018, we announced the first class of Chief Strategists, who provide vision and leadership to help our clients remain competitive. Get to know each of our strategists as they share their unique insights on […]

Meet Perficient’s Chief Strategists: Mark Polly

Thrilling our clients with innovation and impact – it’s not just rhetoric. This belief is instrumental for our clients’ success. In 2018, we announced the first class of Chief Strategists, who provide vision and leadership to help our clients remain competitive. Get to know each of our strategists as they share their unique insights on […]

Six Trends Moving the Needle in Customer Care: AI, VCAs, Chatbots

Consumers are digitally savvy, well informed, and more demanding than ever. Not investing in resources that digitally transform customer care will become a competitive disadvantage. This series explores six technology trends for delivering smarter and more strategic customer care. Trend #4: AI, VCAs, Chatbots: The Future of Customer Care If you’re tasked with evolving your firm’s customer […]

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